Kira the Cat
Australia
Reviews (3)
Fantastic support. They are always ready to assist you and find a solution.
I had an issue with my campaigns not returning products correctly due to a bug on Shopify's side. The Discounty support team, especially Harry, provided outstanding assistance. He suggested using product tags as a workaround and guided me through the process patiently. Their responsiveness and professionalism made a frustrating situation manageable. Highly recommend!
I am having this error for more than 2 months. "An error occured: Could not login to Inbox, please try again later (1000)" Asked for support and haven't had any support. Yesterday, I deleted the sale channel but it is back on my sale channel list. (How!!!) Can anyone help me use or delete this thing?
Developer reply ·
Hey there, Kira the Cat. Thank you for taking the time to leave us a review for Shopify Inbox. That error you're receiving there is definitely something we want to assist you with. I know that you mentioned that you spoke to our Team for support, but I recommend that you reach back out to us using this link: https://bit.ly/2AWw5VA. We absolutely want to get you authenticated so we can jump in and help resolve this. It is odd that the app seemed to appear in your app list again after you had deleted it. If you decide that you'd like to delete Inbox, please follow the instructions that can be found on this help page: https://bit.ly/3J1kqFx. -Imogen, Shopify Support
