Venus Trendy Fashion Online
Australia
Reviews (4)
The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.
Developer reply ·
We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up on the missing item and do our best to resolve this as soon as possible - expect an email from us.
Mia has great support and help me solve the issues on app.
Developer reply ·
Thank you for sharing your experience! We’re glad Mia could help resolve the issues for you. Reach out anytime if you need more assistance!
The service is so poor now and No one reply my requests and email. I have already applied cancel the orders and seek for refund due to the products are not same as the photos provided. I don't know why still processing the orders and didn't give back the refund. If the service can not be improved, we can't trust your business anymore. We’re very sorry for the frustration and inconvenience you’ve experienced. We understand your concerns regarding product accuracy, lack of response, and the delay in processing your cancellation and refund. Your feedback is extremely important, and we are urgently reviewing your case to resolve it as quickly as possible. We're also taking steps to improve our service and communication. We truly value your business and hope to regain your trust with better performance going forward.
This app can not update the inventory and can not update manually.
Developer reply ·
We apologize for any inconvenience you've experienced. While inventory updates are not currently supported automatically, we do offer manual inventory updating. We're also actively working on adding automatic inventory updates in a future update. If you need any assistance with manual updates or have any other questions, please don't hesitate to let us know. Thank you for your feedback, and we appreciate your patience.
