Worklocker Australia

We’ve been pleasantly surprised by both the quality of the product and the level of customer support. Arleen supported me throughout the free trial, and that made all the difference. She answered every question promptly and escalated any issues to the developers without delay. It’s also worth noting how quickly technical problems were resolved — unlike with other companies where you often wait days or even weeks. Highly recommend!

Support is really good, fast and they work to understand your needs. Carlos is great.

This review is more about the impeccable customer service from the Bold team than the app itself, although the app functions brilliantly! The support team are so responsive, I get replies to queries within a few hours and any issues (which are rare but can happen of course) are always resolved in a timely manner. Further to that, in these recent weeks I've had two instances where I needed urgent help to rectify some problems in the checkout experience, and the team assisted with custom coding to alleviate problems our store was facing with discounts falling off when using certain payment methods. I had looked at other apps to manage this task, which all would have cost us another whole subscription, but the Bold team helped me at no extra charge to create a custom solution for our store. For that reason, this app and any app by Bold is always going to be worth the money to us for the amazing level of continued support we receive from the team. Thank you!

I love this app, it does exactly what we've needed it to do, and it runs seamlessly in the background - so seamlessly I haven't had to troubleshoot or check that it's working properly after we installed it many months ago. I requested a new feature and the team got to work right away to make it happen, which is really amazing support to have. The value this app adds to our site is so important - customers don't see sold out flags everywhere, and products that come back into stock re-populate automatically so we don't have to keep an eye on it, saving so much admin time. In effect, the website restocks itself with this app, and we sit back and watch the orders come in. Highly recommend!