Key Library
United Kingdom
Reviews (3)
Taking money without use.
Developer reply ·
We regret the inconvenience caused. We see that the app has been installed on your store since July 2024. As Shopify subscriptions are managed automatically based on the app's installation status, charges continue as long as the app remains installed. We have reached out to you directly via email to address your concerns and provide further clarification regarding your account history. We look forward to resolving this with you soon.
Saeed was extremely helpful and very responsive! A very good service and 5 stars from me!
Developer reply ·
Thanks so much for your lovely review and your support Please don't hesitate to contact us if you need any more help. Have a great day! Saeed - PageFly Team
This app used to work but no longer works at all and has caused me pain due to customers emailing several times a day saying they are not receiving discount's. I emailed support with screenshots and she come back and said it was 'fixed' in a matter of minutes which is a very poor case of customer service. Saying that something is fixed without properly looking into it and fixing it is not very acceptable I am afraid. I am cancelling my subscription today and I strongly suggest people think twice before installing this as it simply does not work as intended and it has still not been fixed as a matter of urgency. Please see links to support the above: https://ibb.co/F0Znjjc https://ibb.co/pRX7qJJ
