Sim Racing Machines

Although this app has not been cheap, it has worked extremely well for us over the past year and a half. It's made reconciling both PayPal payments and Shopify payments so much easier in Xero. We have had the occasional issue which was always resolved quickly by support using the chat. Personally I rate this as a very good app that made business much easier when using Shopify for front of house and Xero in the backend. We used it for Multi Currency which again worked very well. As with most apps it's important to set it up correctly and there are a few things to be careful of in here, but support helped with that when we started using it back in May 2024

Excellent product and support.

We had been struggling for ages to find a working system for sharing stock and reporting sales between our shop and another shop that we work closely with. Every other product we tried nearly got there but was let down by one thing or another. In desperation really we tried Synkro and now we have a great solution. Don't be put off by the basic and tricky to use UI... what underlays this is a very sophisticated system that works. Where we wanted tweaks and features that were not in the standard system Synkro made them happen for us without hassle and in speedy time. We could not be happier now and can get on with running the businesses. Simon Maltby Sim Racing Machines in the UK

What a terrible app. Just does not work properly and support is so slow. Syncing inventory works properly but everything else is a mess. Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again. Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency. If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app. They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves There is clearly ZERO actual development going on. What you get is a very pretty interface with very little substance and just a load of headaches. Has the potential to be a fantastic app but it is NOT fit for purpose. I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough. Update after reply from Syncio You say it's fixed but my June 2025 payouts are still all wrong with massive numbers??? I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app. I don't think my review is harsh - I'm just trying to put an honest review out there. I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.