PellePennaペンショップ
Japan
Reviews (4)
Vincent from the Omega support team was very courteous and helpful. He tested our store to confirm that the blocking feature was working and clearly explained why blocked visits can still appear in Shopify Analytics. I really appreciated his patient and easy-to-understand explanations. As a Japanese-speaking user, I would also appreciate Japanese translations of the app’s interface and guidance. Thank you for the excellent support!
Developer reply ·
Thank you so much for your thoughtful feedback! We’re glad to hear Vincent was courteous, helpful, and able to test your store while clearly explaining how the blocking feature works with Shopify Analytics. We truly appreciate your kind words about his patience and easy-to-understand support. Thank you as well for your suggestion regarding Japanese translations for the app interface and guidance. We’ll share this with our team for consideration as we continue improving the app experience for users worldwide. We truly appreciate your support and are always here whenever you need help.
カスタマイズの相談をした際、丁寧かつスピーディーにご対応いただきました。 サポートが非常に手厚く、安心して利用できています。日本国内の企業ならではのきめ細やかな対応にも感謝しています。まだ使いこなせていない部分もありますが、これからさらに活用していきたいと思います。 今後とも、何卒よろしくお願い申しあげます。
Developer reply ·
PellePennaペンショップ ご担当者様 平素よりeasyPointsをご利用いただき、誠にありがとうございます。 easyPointsはこれからも迅速かつ正確なサポートに努めさせていただきます。 気になる点やご不明点は内容を問わず、ぜひお気軽にご相談ください。 今後ともeasyPointsをご愛顧のほど、何卒よろしくお願い申し上げます。
親切なアプリです。不明な点も問い合わせをすれば丁寧にご対応いただけました。