Apoc Industries
United States
Reviews (8)
app is easy to use customer service was great and guided me on setup. I like what is see should save alot of time.
I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for a response, then perform the task and send an email back to see if it worked. What should have been a 10-minute task is now taking me at least a full day. I was trying to list items on Amazon using this connector but still can't. So, I'm considering scrapping the idea of using this marketplace connector for Amazon listings altogether.
Developer reply ·
Thank you for your feedback, We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided. Nikki
Great app, easy to install, and great for catching bad reviews and correcting the issue without the review being posted already. Some customers complain about issues that you can't control, like lost packages and damaged products due to carriers, and with this app, you get a chance to smooth things over with them.
Developer reply ·
Hello, Thank you for the review! We appreciate your feedback. Let us know if you need any help by sending an email to info@reputon.com Reputon Team
Easy to setup, thanks for that to many apps make it so hard to up and running. Upset customer are always quick to leave bad reviews, so I am hoping this app will get the happy customers to leave reviews to correct our star ratings.
Quick and easy why to give your dealers a catalog that is easy to update.
Works good, will take some time to understand how it works for the novice.
Love the app easy to use, simple, clean, functional.