Chic Sips

Genuinely thrilled with the Kaching app including it's flexible UI and elegant widget. Shout out also to the speedy online support, including from Domantas who was quick and helpful!

Such fantastic support from Jazz - quick, easy and helped achieve the customisations I wanted. Thanks Jazz! HIghly recommend.

I had a very disappointing experience with this app. During development of my Shopify store, the app was somehow recording hundreds of wishlist actions even though my developers and I weren't actually clicking the wishlist button. When I contacted support, they explained this was due to a "Smart Save" feature that had been enabled automatically without my knowledge, which could add products to wishlists based on shopper interactions rather than an explicit click. Because of this, my free plan limit of 500 wishlist actions was exhausted before my store had even launched, forcing me onto a paid plan simply to keep the wishlist functionality available. I only discovered what had happened after the app disabled the wishlist because I hadn't upgraded. The frustrating part is that once my store was live, the analytics showed customers rarely used the wishlist feature. The automatic "Smart Save" behaviour had artificially inflated my usage (without my knowledge until I sought an explanation as to how I could have possibly exceeded the 500 uses pre-launch), meaning I ended up paying for a plan I likely never needed. When I later asked to move back to the free plan, I was told that was no longer possible. I found it very disappointing that a feature capable of consuming the free plan allowance was enabled without my knowledge. Had it been opt-in rather than enabled by default, none of this would have happened. Based on my experience, I wouldn't recommend this app.

So easy, convenient and hassle-free. As a new brand, it's greatly appreciated to have a free tool like this. A+

Unfortunately the app didn't have the sophistication in discount logic I required, but the support provided by their helpdesk (especially Ryan) was always fantastic. Ryan was efficient, knowledgeable and extremely helpful! Thank you Ryan.

Thrilled with the support I received from the team at STOQ. Speedy, helpful and fixed the problems I had with no fuss. Thank you!