Vetiver Aromatics

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit). It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons. They got it done in two hours. TWO HOURS. Other places, I might not have even heard back that the ticket had been started by then. But not here!

I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.

Growave is AMAZING. I was using YOTPO, but I really wanted social login, and loyalty programs, and a wishlist, and community...some of which YOTPO offers but for a steeper price. And I was using Omnisend for my abandoned cart sequence, but once I started getting into the other emails and realized Omnisend couldn't replace Shopify's automated order confirmations, I started looking elsewhere and found Growave. Growave has it all and their graphic designer did our emails and they are BEAUTIFUL AND ON BRAND. And amazing customer service too!

Wonderful app and superb customer service! We love this app as it gives our customers rewards for just shopping with us with is great incentive to come back. Anytime I need help they are quick to reply and solve any problem. Highly recommend you try them. You won't be disappointed!