S Loyalty and Rewards Program

DO NOT even consider using this app. They provide no support. I have contacted them 3 times in a week with no reply. It's as if they think they can just collect money and screw their customers. This is absurd. Fed up with all these apps that provide zero support. Shopify needs to remove this app. Whenever I have issues (all related to customers who can't access account or sign up for one), I'm told it's my fault or my customer's fault. It's incredibly annoying. Nothing ever gets fixed. Clearly, if a customer has an account with my store, it should also be able to create a loyalty account but if you ask this app developer, that's not true. Somehow, some way they are doing something wrong. I would look elsewhere. i just waste time trying to get this thing to work. Once installed, it's a lot of work to switch to another app which is what they count on. Now I'm left to find another app where my customers can actually partake in the loyalty program that we pay for monthly. Ridiculous.

The team at S-Loyalty are extremely creative folks! They created such a beautiful customized Rewards pop-up for my website without me asking them to do it. There’s something to be said about a company going out of their way to make your Brand look better. I’m very pleased with their customer service and willingness to adjust my set up based on my individual needs. 5 stars!

No customer support, sent multiple requests and no response.

Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.

好用

Just signed up, was really easy to install but haven't used it yet

日本語があるので使いやすいです。価格も手ごろですし、ショップが小さいうちは、見やすく、シンプルでわかりやすいこのアプリがふさわしいと思います。グレードアップしていくのが楽しみです。追加料金でフォーマットを購入できます。ただ、まだあんまり使ってないうちに、レビューをかき込ませるのはどうかと思います。

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

After no support in 3 days, they came back to me right after this negative review. the app is still not showing up correctly and I found out that it comes in 1 currency only!! 2022 and Shopify is multi language, multi currency and has Markets.. they come up with 1 currency. cannot use this app.

The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month. Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%

Thanks for the wonderful support from Janette. Enrolled only to a free plan and assistance was prompt and information shared was useful. Give a try :)

LOOOOVE IT! Easy to use and really usefull. You can set as you want it and is great for you store!!!

I used this app to help create a rewards program for my online store. Loved the integration, customization and step by step set up

BIEN ES ALGO SENCILLA PERO ACEPTABLE... BUENA OPCION PARA EMPEZAR CON LAS RECOMPENSAS ...............

Point services are widespread in Japan, so I am grateful for this service. It's a little difficult to use and difficult to understand, but at this point there are many services that I'm grateful for.

Pros 1) Good app in terms of basic operations. 2) Good support CONS 1)You cannot remove any points for tagged orders ; you have to go to the app and manually remove them. Meaning if I want to make an order ineligible for points then the above needs to be done rather than a quick process. 2)They count all orders in their pricing calculation. So all our test orders, Cancelled orders, orders created but deleted everything is counted so its unfair All in all I would say you can choose alternates if possible. If you don;t find anything this is fine too; but nothing great as such to be wowed about. Remember apps like these want you to begin with them so that you stick with them later as you have data. So for long term the above CONS are bigger than the PROS of the app. Please BE AWARE!

I LOVE IT IT HELP M CUTOMER COME BACK AND SHOP TO REDEEM THEIR POINTS.. THANK YOU FOR HAVING THIS APP AVAILABLE I

This app is useful and easy to integrate with your website. Also, unlike any other apps, the free plan is NOT useless.

Asking for a rating every time I load a page is annoying. I don't even have enough time to assess the tool and you're asking for a rating. Wait until a month before you ask how good your app is.

Good app for reward point system. I am using this first time and feels good up to now. let's see how they perform.

I needed a basic loyalty program, and this app has helped me to get it running the same day I installed it, the only downward I have seen is that it slowed the speed score of my store by 3 points

I just use this app for 20 mins, I'm not sure its really good or not for my store, but the first impression is good, easy to setting.

Its been 48 hours since we reached out for assistance. We received an initial response telling us they do not support the deletion of rewards. We informed the rep the reward was created in error and that we wanted it removed to make room for other rewards, but no response. Beautiful software and seamless integration, but the reward tier prices coupled with the lack of customer support equals red flags. Other 1 star reviews say the same thing.***UPDATE*** The developer has responded. We reached out a second time (with screenshots) and still no response. We'd prefer having rewards we can actually use and/or modify if need be. Again, beautiful software and seamless integration, but this does not seem to fit what we need at this time.

使い始めたばかりですが、良いアプリだと思います。しかし、日本語に対応していないので少し使いにくいです。デザインも良く、他の同種のアプリより気に入っています。しかし、このレビューを書こうというしつこい励ましは嫌いです。。

This app was easy to understand and enroll I am hoping it will brig more returning customers to my site as I work to find my target audience thank you!

Buena aplicación, el plan Basic demasiado caro por lo que ofrece. En general es fácil de configurar.

Love the app would love to be able to offer custom rewards to my customers Love how simple it was to set up

I’ve shopped around for a loyalty and referrals app that includes the features needed at a budget friendly level. S loyalty is the one. User friendly setup. Hopefully, it doesn’t disappoint at a later time. I’ll follow-up with an update if there are any significant problems down the road.

Good system for simple points based loyalty - would love if integrated more with shopify POS. It's also a bit pricey.

Very easy setup-- I haven't used it yet, but am excited to see it in action. The only issue is the price, as I am in food and beverage and margins are slim. $20 per month seems a bit high. UPDATE: Horrendous. Their prices are incredibly high (the $20 is a low-ball for only 50 monthly orders) for a rewards platform. The entire point of a rewards plug-in is to help customers save money and boost retention, but how can I justify paying extortionary fees in return for giving my customers money off their purchases?

Good job! I just downloaded it, and I look foward to using it to its full potential. I looks easy to use and very efficient in terms of reward programs.

Amazing customer service! Completed my request as quickly as possible. No issues. Love this app. and definitely recommend.

I haven't been using the app for long yet but I am impressed by its features! Also, the customer service is amazing! They reply fast and really took the time to describe to me each step when I needed help. I absolutely recommend it !

so far so good. lets see how it goes! Only just installed and set up and it seems very straightforward and easy to do. would love a little more editing on the 'congrats' messages but who know si may find that later :) Seems streamlined and okay, about to test and see how it goes live.

いま現在選べるポイントアプリの中では細かく設定もでき、価格もお手頃だと思います。管理画面が英語ですが、問題なく設定できました。他のアプリから乗り換えた場合でも、顧客のポイントを移動させることができます。

SOOO EASY TO USE! It's free for small businesses & the set up is very easy also. You will be glad you got it.

So far so good, but i'm using Langshop as traduction for french and spanish side hope to make it work seemlessly with Loyalty

Very easy setup for someone who is technically challenged. Step by step to ensure you have an understanding of the rewards system.

Need to drop your prices or add a simple percentage to your free version. Your feedback is also sketchy not allowing to continue true feedback. Ha even your rating is sketchy wont allow anything but 5 stars.

Muy util para generar recompensas para los clientes. La he vinculado con referral candy, para hacer regalos cuando incorporen a los amigos

i like this. thanks so much. i want to do a referral program as well. i did not see the option for that. can anyone seeing this help out?

So good so far. They have worked with me to customize the App which makes it integrate nicely with my theme.

The App itself is very nice, lots of options & pretty layout, easy to customize. When free trial expires you find out you cannot use much of it. The price for the next plan $20 a month is not worth it. Other apps offer same features for a lot less.

I’m only using the free subscription but the customer service is absolutely amazing! And overall a great little app for my customers to enjoy some rewards.

Currently getting my store up and running.. and really like this App for reward programs. I really like being able to have free items for rewards. I would have given it 5 stars but it would be nice to be able to give out points for writing reviews from purchased items, and participating in blog posts.. Hopefully that will be coming in the near future. That is all i can report at this time until i see it running live. Thank you and have a good one!

App was great but its very expensive so I cancelled because not enough customers were using the rewards it didnt make sense cost wise for me

It really fits the aesthetic I was going for and has some really neat features. im happy. Was wondering if i can give points to members for liking my social media but cant seem to find any info on that. still and all im keeping this app

We love this app. Really easy to install and the customer service is awesome. We hope to see some great results.

Still new to this. Need to learn how to use it.Bonus point given for making it friendly for a dummy user.

I got a quick and polite answer to the inquiry. A very polite and kind team. It is convenient because it is easy to set up and supports Japanese.

A very kind team and a very easy to use the APP. I use my store in Japan. Initially, there was a problem with the registered Japanese translation. After consulting the support team, they customized it for free. The satisfaction from the customers has also risen and I think it was effective. You can easily get started with simple settings. I tried various member applications, but this application is the only application that supports Japanese, and also supports Japanese point system such as 1 point for 100 JPY. Especially recommended for Japanese people and store.

Très facile à installer, disponible en Français, je peux maintenant récompenser mes clients avec des points de fidélité. Je recommande vivement!

very simple and easy to use, enjoyed using and hopefully should help attracted customers to by more and become regular

Amazing app, very easy to install / setup thanks to the good instructions and nice design. We also love the integrations possibilities with other apps and the multilinguage function that is working perfectly. Highly recommended.

I'm very happy with the ease of use and design. The free version is very complete, and the customer service is excellent. What would be amazing is to be able to have a desktop version to include my physical store sales!

Love this app! Easy to use, and awesome team support. I am especially impressed with the free customization.

Great service from this App. Team very eager to help with plans and support. Has increased our customer base and sales.

Looks good right now. Just started so let's see where this app will take us and how useful it will be.

Fantastic rewards app with even better customer service. Our customers love the rewards, and we're very pleased with the ease of use. Any time we've had an issue and needed to reach out to customer service, they've handled everything in a timely fashion.

Easy to set up, looks good from the start without any developer knowledge required. Helpful and fast support provided when requesting some changes to default settings. Still early days but hopeful it will help boost the number of customers returning.

love this app so simple to use and implement ! we are building a new web site and after trying others this was THE one.

i used it to boost my business , i think this is a really great app , i recommend everyone to use it

So far so good - let's see how well it integrates and works.........................................

S Loyalty ROCKS!!! I've been a customer for over 2 years. Not only our Ohlolly Rewards program by S Loyalty runs smoothly & effectively, the support/customer service is always prompt and helpful when we need help (new theme, etc.). Thank you!

We had an issue recently due to our wrong modification on S Loyalty's file, I wrote email to support, and the reply and solving speed is super fast, really happy with their service.

I had a different popular loyalty/rewards app that did not work. This one is extremely user-friendly and easy to set up! Launched my reward system right away. They also add the rewards/points for previous purchases so I don't have to add them myself! AWESOME

We have already installed the Sloyalty in all our websites. Crystal provides amazing customer service. Very easy to set up!

I've been using the program for years. It works well, and customers like it. Only needed to contact support a few times, but they've always been very responsive and helpful.

Really love their quick and supportive customer support team! They have been helping me along the way from setup to customizations to troubleshooting! Big shout out to Crystal, extremely attentive and quick problem solver! The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

Disappointed they have merged the refer a friend feature to Referral Candy, and charge a separate fee for this. Already expensive enough. To be honest, this was the best feature.

Awesome service! Thank you, guys!

Awesome service! Crystal provide amazing easy customer service. Super happy love love love this app for our online store. Thanks so much we are very happy customers :)

Very user friendly and targeted to keep customers satisfied and your business profitable!

Not great. VERY expensive. $100 for 1,000 monthly orders?? We do way more than that and that's the maximum. On top of the fact that they cannot even handle our business, you cannot create unique point situations where you give out free points for certain behaviors by the customer. Instead, you give product discounts. Not ideal.

So far so good. Just installed it and we are beginning to work on customizing it to our needs. Seems really good so far and is the best rewards app we have used.

seems helpful, havent tried yet though

i really likes this app, please also help me guys to install this app to shriandsam.com urgent please. hello contact me at shrinsam17@gmail.com

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers) Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months. THANKS A MILLION!!! YAY!

What a fantastic Rewards and Loyalty Program - coupled with truly fantastic Support!!!!!! Has really helped us "organically" reward our valued online skincare customers for wonderful mutual satisfaction! Thanks SO Much to SLoyalty :-) SanRe Organic Skinfood

Brilliant App, easy to use. Ideal for customer loyalty

WAY TOO EXPENSIVE. Costing me $240CAD/mo with minimal ROI.

Great App! Have been using it for over 2 years now.

We’ve been trying out S Loyalty for the past few days and I’m glad to say this is a feature rich extension to our Shopify Stores!

We are using the App for two of our online stores and are happy with the ease of use and responsiveness from the team. The Loyalty program is easy to set up, manage and run and would recommend it.

A little pricey, but works as expected. Tech support is good, new features being added regularly. I wish the widget font could be customized to match the site font. It would make it look much more customized.

We love S Loyalty as they have allowed us to provide an incredible loyalty program to reward customers for shopping with us. The refer a friend feature has been instrumental in helping get our products referred to friends of customers. Our goal is to make this planet a cleaner and safer place to live and S Loyalty is helping us do just that. Better Life Cleaning Products

Best app for Loyalty programs

I am so excited -- this was easy to set and I can't wait to see how it works!

Great App! Super easy to use and to set-up. Any questions the team are quick to respond on the live chat and are incredibly helpful. They went above and beyond helping me change the settings, running a full check and making sure no customers missed out on points after updating. Highly recommend!

Easy to set up! Will write more when I see how the app functions over time.

SLoyalty has been a very smooth implementation of a rewards program for our business, https://Yunomi.life The decision to remove customer acquisition feature like rewards for referrals was unfortunately a disappointment to many existing customers though....which what I wrote initially, but SLoyalty immediately contacted me with instructions on how to integrate SLoyalty with Referral Candy to create a referral system rewarding customers with SLoyalty points. Looking good!!

This is a FABULOUS app! LOVE IT Great work everyone that worked on it! THANK YOU!

Cannot fault the service, the team are always on hand to help out - the app works well and looks the business! BUT WOW, it is SOO expensive.... considering moving due to high fees.

Excelent app for more customer retention. We have been Sloyalty now for about two years and our customers are really exited about it! The app works exactly as you would expect it too. The support team at Sloyalty is very helpfull and will go the extra mile to help you. Special thanks for Anthony who helped customizing our widget!

We have been using this app for 3 years, really helped us a lot on retaining the customers. It's very easy to use, professional and prompt customer service. Highly recommend it!

AMAZING! Very great app definitely useful.

Our customers love earning points with the S Loyalty system! Customer service is great, very timely and helpful! They are able to mark codes as used if a customer wants to add a discount code after completing a purchase so this is very helpful! The quick chat feature in the app is very useful and lets you easily and quickly contact support for assistance or help updating a customers points or marking codes as used after a customer calls in asking to manually apply points. Thank you Anthony for all of your help!

So far it is very easy to use!

Great app. We've happily used Sloyalty for 3 years and it's become essential to our business. Rewards programs are so important these days and Sloyalty has been an amazing, easy-to-use option.