Superior Feline

This is a great app at a great price! I tried out two other loyalty apps before I found and decided to keep Appstle. There are a lot of customization options and it integrates easily with other subscription apps (however, I also plan to switch to Appstle for subscriptions & bundles, too). Plus, the customer support is excellent! Yatz has helped me out twice so far - once when I was first installing the app and had some questions, and recently with an email notification issue (user error - lol). Kevin helped me figure out a DNS issue when I was verifying my email domain, and Scott took care of my customer migration for me (thank heavens!). Everyone has been so friendly and helpful...and patient! Because sometimes I don't quite know how to describe an issue, so they ask questions until they get to the root of it ;) I also like that they have an annual payment option - if I know I'm keeping an app, I like to pay annually (less record-keeping!). Keep up the great work Appstle team!

I found out about this app through an email and was intrigued by the amount of features provided at the Free Level and the 1st paid level (and how affordable it was). The interface has been intuitive and easy to use and every time I had a question, I waited under 5 minutes to receive help from an actual human. Prior to installing the app, Ben answered my multitude of questions - I already had a different points system installed, so I knew the features I wanted and didn't want in a new app, so I wanted to verify a few things. After moving forward and installing the app, Ian helped me out twice - with setup questions and with initial importing questions. When the import file was accepted, but none of the points where imported, I received excellent assistance from Russell who took a look at my file, contacted the Tech Team for a solution and also answered additional questions that I "threw" at him along the way (Thanks again, Russell!). Even though it was afternoon my time, it was 3am Support time! Bless them all for dealing with my questions and issues so early in their morning! Each time, the support person was friendly, helpful, and patient!

I switched to Shopify partly because Judge.me stopped servicing other providers - that's how much I enjoy this app! lol It's reasonably priced, the customizations are great, and customer service/support has always been helpful. I've contacted Support 2-3x since switching over. First, they helped me verify my imported Judge.me reviews from my previous site. Then, Fin helped me identify an issue I was having with my Judge.me widgets and my GemPages integration, so we made sure I had the correct widgets showing. Most recently, after updating to Horizon 4.1.1, Felix helped with a couple widget issues I was having and got it all taken care of! I really appreciate the support that Judge.me provides - they always make me feel like a valued customer and make sure my app and widgets are running smoothly!

I decided to go with Kaching because it was reasonably priced for starting out AND it had other apps that it integrates easily with - I needed to be able to offer a subscription for a product that has volume discounts, as well as offer subscriptions for my other products. I also really liked the widget layout options for Kaching Subscriptions. It was easy to set up and works perfectly with GemPages. I reached out to the Support Team via chat a few times and have always received prompt responses and assistance. Most recently, Domantas helped me out with a joint bundle+subscription issue I was having. He was incredibly knowledgeable and guessed right away what was causing the issue. With his guidance, I corrected the issue in less than 5 minutes! I'm so glad I chose Kaching - it's been an all-around great experience so far! I also appreciate that they offer discounts for installing and using multiple Kaching apps.

I decided to go with Kaching because it was reasonably priced for starting out AND it had other apps that it integrates easily with - I needed to be able to offer a subscription for a product that has volume discounts. Kaching Bundles has all the customization features I need (plus a lot of extras!) and I liked the layout options. It was easy to set up and works perfectly with GemPages. I reached out to the Support Team via chat a few times and have always received prompt responses and assistance. Over the last couple days, Domantas and Dovydas have helped me out with my questions and both have been friendly and knowledgeable! They answered my questions quickly, plus Domantas helped me figure out an issue I was having - with his guidance, I corrected the issue in less than 5 minutes! I'm really glad I chose Kaching - it's been an all-around great experience so far!

I used GemPages to build out my entire website so that it looked exactly the way I wanted it to (the native Shopify builder is SO limited!). I just realized today that there was an issue with the Search function on all of my GemPages-built pages. I contacted support through the live chat function and was connected with a support person within 5 minutes. Tony was extremely helpful and expedited my issue to technical support. In under 30 minutes, they not only solved my issue, but included screenshots showing me exactly what they did to rectify it - amazing! This type of customer support is why I chose GemPages in the first place and I am SO happy I did! It's such a huge relief to be able to connect with a support team and get issues fixed in a timely manner when they arise. Highly recommend!

I just download the app and was working on setting everything up - I clicked the button to verify the email address and it immediately linked me up with an actual human support person - that was impressive right from the beginning. I followed the information supplied and asked a couple questions which were answered promptly. The verification is in process, so Dannie let me know that a follow-up will be completed in a couple days and I'll be notified with the outcome. Dannie was very helpful, friendly and kind and I REALLY appreciate being connected with an actual human!