NYCK - New York City Kicks

Disappointing Support Experience – Be Cautious I wish I had read the reviews before trying this app. First, there is no demo or one-on-one onboarding—support is offered only via chat, and it can take a very long time to get a response. Most of the replies feel like canned copy-paste answers from documentation, rather than real help. A major issue arose when dealing with parent/child products that already have UPCs but aren't listed on Amazon yet (i.e., needing to create a new ASIN). Support insisted that I apply for a GTIN exemption, which is incorrect—GTIN exemptions are for products that don’t have UPCs, typically generic or private-label items. Trying to explain this was exhausting. After nearly 4 hours of back-and-forth, I gave up. The app shows potential, but the lack of live support (even paid options) makes it very hard to trust—especially for sellers managing thousands of products. If you're in that category, be cautious before committing.

how do i get support for this app ??????? shopify make it impossible to contact them the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!! this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,

Great App , very Clean , and amazon support , it would show brands that we did not had in stock , we contacted him and he right away discover the issue and fix it great product and great support NYCK.com

the app is asking me to add url for each product one by one its cool if you have few products , however we sell few Thousand products its impossible to do it one by one , if there is an app that can take our skues (which match our listings on amaozn, and import these feedbacks that would be amazing

its a good app however the printing is horrible , they stated that i need to purchase higher DPI printer , i am using the most common label printing Zebra ZD410 Hello NYCK, thanks for the review. Our app offers a fully-customized layout design for the merchants, including images and the capability of moving label elements. It needs a higher dpi than other solutions. About the issue, we have checked for you. In terms of Zebra, ZD410 has two dpi settings; you may need to adjust dpi with your printer dialog. The manual said: 56mm (2.20 inches) max @ 203 dpi • 54mm (2.12 inches) max @ 300 dpi We will add the printer configuration tutorial based on your case. We appreciate your feedback, and the information will make our app better. Don't hesitate to get in touch with us through the chatbox, and we can check if there is a configuration we can adjust to your local environment. Let me know if you need anything else, and I am happy to help. - Will

Horrible app , i do not understand how it got so many good reviews it dose not map any of of fields to google, you have to do it manfully (max 25 sku with bulk edit) very useless app , another horrible app by shopify