1915 Farm
United States
Reviews (4)
Getting set up on the app now, and chat has been very quick to respond and very helpful
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year. Thank you for your feedback. We understand that migrating a large subscriber base can be complex, and we regret that you encountered an issue during the process. Our team has been actively addressing the concern, and we're glad to have a solution now in place. We appreciate your collaboration throughout. Our recent acquisition by Recurly marks an exciting milestone, bringing expanded resources, a broader roadmap, and enhanced tooling to support our customers’ growth. We look forward to continuing to support your business.
I was sold and even signed a big expensive contract to migrate to recharge. I migrated all my customers and their has been glitch after glitch and it's a headache every single week. Beware if you are an established business with a lot of subscribers before you migrate to recharge. They are good sales people. *update for 2023 - After getting through a rocky migration and having custom coding done to the portal, we are in a good place with recharge. I like it. Recharge also gave me a credit to my contract which I appreciate. They do have a lot of nice features like one time add ons and the back end is easy to use and figure out. I have bumped it up to a four because we are in a good place post migration and fixing all the bugs.
I migrated from v1 to v2 thinking it would be better. It was horrible. It is worse than v1. Run away from this subscription app, it will only cause you headache as you scale your business.
Developer reply ·
Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience. Your feedback helps us determine areas for improvements and motivates us to do better.