Kate Hewko
Canada
Reviews (5)
So easy to use! You can add it to your store with one click and start using it that day. Much better than the lengthy implementation process of the more well known (and pricier) collection merchandising apps.
Developer reply ·
Thanks a lot for the review and for describing just how easy our set up is!:)
Great service and easy to instal. It's a "set it and forget it" app, which is my fave! The design looks great.
Developer reply ·
Thank you for your awesome review! We appreciate you taking the time to leave your feedback 🙂!
PROS: Automation | If you're at the stage where handling returns is taking more than an hour of your day every day, you're ready for this app! The amount of customers emailing me is way down, and when they do, 99.8% of the time I can just copy/paste a friendly email directing them to our portal. ;) Customer Service | After a few months I had some concerns about changing specific policies to address the .02% of more complicated returns, and the customer support process was amazing! Quick to reach out, schedule a call, and resolve the issues. Special shoutout to Sean :) Revenue Retention | With tweaks, our current retention rate has climbed from 9.31% when we first integrated to 32.76% as of this last month! That's huge. The investment is steep if you're a small- to medium-ish growing company, but it will help you level up! Worth it :)
Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!
The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.
Developer reply ·
Good day team at Kate Hewko! 😍 It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such a cool client like you! We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it. We feel lucky to witness you making this world a better place. Please keep doing that! 💖💖💖