Fit Plus Now
Philippines
Reviews (8)
The app is not working anymore; it's just another scam app...
Worst app ever Customer service is the worst Delay in reply and if you decide to pull Over good you won’t return any money to you I’m not satisfied with your explanation. Other apps process refunds quickly without complications, but in my case, you say it’s not allowed. Even when you refund, you don’t return the full amount, which is quite unreasonable considering the moderate price. Overall, it was a very bad experience, and I will not install or use your apps again—even if all features are offered for free. Initially had issues with charges and support, but after several discussions, they processed a refund. Service was eventually resolved, but communication took time.
Developer reply ·
Hi, Please allow us here to explain what is App charge policy. According to our terms and condition, your store is not qualified for refund, but we tried all we could to support you with the charge. We gave this store credits to use our app, however as 3rd party app developer, we do not have access or right to edit your bill. According to Shopify policy, after we gave credits, if the bill is already processed, merchants will need to contact Shopify directly to waive the bill. We sent you credits on Oct 11 and already sent you a Credit screenshot. May you please contact Shopify to ask them waive the bill please? We did try all we could to solve the bill for you, but as app developer, we do not have access or right to edit the bill. It must be done by Shopify, Best regards, Tapita
Outstanding customer service Annie in particular helped me check the app settings and organise everything; her assistance was prompt and professional.
Ankit pushing to let the users get good review before doing anything , deleted the app.
Customer service always responds and has solutions for everything, especially Jade.
Ainsley is an incredible individual who has provided me with a tremendous amount of support and assistance. Their quick response times and willingness to help have made my experience with them thus far a highly positive one. Ainsley's amazing personality and dedication to providing excellent service have truly made a lasting impression. I have been thoroughly impressed by the level of care and attention they have given to my needs. Overall, my experience with Ainsley has been overwhelmingly positive, and I am grateful for the support and guidance they have provided.
