Iconito ‑ Trust badges & icons
by Ikonis Labs · launched
View in Shopify App Store ↗Reviews (177)
Great app and support. Would recommend.
Developer reply ·
We’re very sorry about your experience. We’ve already reached out to h***@adaptlife.co.uk** to try to resolve this as quickly as possible, but we haven’t received a reply yet. We’re still happy to help and would love the chance to make this right. Please feel free to email us anytime at support@ikonis-labs.com, which is now our new support address.
The app is not working anymore; it's just another scam app...
Je regrette d'avoir dû me séparer de l'application pour un thème qui comporte des fonctionnalités similaires. Iconito qui m'a apporté exactement ce que je voulais. Des icones variés pouvant s'adapter aux différents contextes souhaités pour la boutique, l'application est intuitive et simple à utiliser. Je n'ai pas eu de difficultés à l'utiliser et son apport a été remarquable. Un grand Merci à Arthur pour m'avoir guidé vite fait, bien fait, dans mes interrogations. Je recommande.
Very good app. And great support David, really nice guy:)
Nothing works in there. Previews are great, but icons won't show on the site. followed their instructions. Nothing. Why do they create apps that need to exchange 15 emails?
Great app so far. I couldnt add multiple icon sets on the cart page. If you choose cart in one icon set, you cant choose in another. But Arthur fro, Iconito, helped and i was able to add multiple icon sets within seconds. Great chat support and he was very sweet as well.
Awesome App, simple and clean! Even better support! Patrick is a star boosting sales !
I had an issue where the width of the icons were not ligned up with the rest of the website, leading to worse aesthetics. However, I was able to get help through the live chat, and we eventually fixed the issue with custom css. I am pleased with the customer support.
It's a very easy to use app with a lot of options. There are many icons to choose from, you can place the blocks anywhere you want, and the live chat is always there to help you out. I use it to add trust badges and even CTAs to my product pages. I would recommend this to anyone who wants to do the same.
The icons elevate our product description so much. It's easy to use and support it great to. Thanks, Arthur!
Patrick was very attentive. Getting used to the app, but so far so good, seems like for so long we was missing something from our site and did not know there was an app that can provide good icons for a low price.
Just installed the app and faced in the beginning some issues, but support from Iconito was quick and great. Special thanks to Arthur who helped me to fix quickly my problem.
Solved customization issues, i wanted it placed at the bottom of the page, Arthur showed me how to do it
I am new at all this Shopify stuff and couldn't figure out how to activate this and get it to show on my product page. Reached out in chat and Arthur was very kind and helpful. Thank you.
Had an issue with my icons and had to contact the Iconito support, met Patrick, quick replies, great assistance and very friendly ! Everything solved in minutes ! I can recommend !
Just downloaded the app and Arthur was super kind and helpful. The app is easy to use and Arthur was helpful when I wasn't sure how to do something. I definitely recommend the app!
Love the app! Arthur was extremely helpful in assisting me with customizing our icon block at checkout. Definitely recommend the app for increasing conversion on your store!
Très satisfaite de l'application, facile d'utilisation, Patrick a su m'aider rapidement et trouver une solution à mon problème ! Merci je recommande +++
This app has the best icons from a design perspective and it took me an hour to set it up across all my product pages. It feels super custom and I feel like it not only made my product and brand easier to understand but has given it a greater sense of trustworthiness. Arthur took his own time to help me integrate the icons in my theme better - super helpful and friendly team :) Super excited to have this app integrated in our site!
The costumerservice was great david could fix my problem in 5 minutes
David a été super rapide pour m'accompagner et très clair. Merci à lui !
Merci a Arthur de m'avoir aider, rapide éfficace… Très bon service client !!
Hervorragender Service durch Patrick. Sehr freundlich und hilfsbereit!
Awesome app and does exactly what it says. I like the customization options available. Arthur was quick to respond and provide support when I had a question. Thanks for the amazing support!
I had some trouble to make it visable, David help me quickly to resolve the problem and now is it up and running on our page!
Super App. Sehr schnelle Hilfe von David beim Einrichten der App bekommen. Alles super!!
Vraiment top, le support client est super bien et très réactif. Merci beaucoup
David was awesome and quick and solved my problem right away!!!
J'ai rencontré quelques difficultés avec l'application car je n'étais pas familier avec son fonctionnement, alors j'ai sollicité l'aide du service client via le chat. Patrick a été extrêmement réactif, répondant à ma demande en quelques minutes seulement. Non seulement il a résolu mon problème immédiatement, mais il a également pris le temps de créer une vidéo explicative pour m'aider à comprendre où se situait mon erreur et comment y remédier à l'avenir. Son attitude sympathique et le service client agréable ont été très appréciés. L'application elle-même est pratique et facile à utiliser, ce qui en fait un excellent choix pour ceux qui débutent dans le e-commerce.
Great customer service, David was very friendly and efficient. I had the icons I wanted. Thanks again
Superber application, rendu parfait Un support technique au top et réactif Patrick spécialement qui maitrise son sujet, sympa et professionnel ! Je le recommande spécialement il fait un super travail!
I had been struggling to put logos within my footer until I came across this app! I tried inputting them myself but ran into some trouble, Patrick easily fixed the issue and made the whole thing easy and seamless!
Je tiens à exprimer ma gratitude pour ton assistance précieuse dans la configuration de l'application de trust badges. Grâce à ton expertise et à ta patience, David , j'ai pu paramétrer l'application de manière efficace et sans soucis. Encore une fois, merci beaucoup !
Very useful app. Customer service was fast and efficient , Patrick provided me excellent service in time and quality !
Le chat pour le service client est très efficace et rapide. Patrick m'a bien aidé et rapidement.
Très bonne application, le service client est à l'écoute David m'a beaucoup aidé pour l'installation de mes icônes. Merci !
Nice app which has a variety of professional trust icons. David helped upload my chosen icons, he was amazing! I am a bit fussy with how the website looks and David changed it quite a few times before I was happy. Excellent customer service and happy to recommend.
Excellente application, surtout le suivi avec les assistant, c'est vraiment génial. Je voulais ajouter le trust badge sur mon panier, mais je n'arrivais vraiment pas à le faire. Grâce à Patrick qui était vraiment était disponible, il a résolu mon problème en 2 min. Belle expérience, je recommande vivement.
Very usefull App to increase Trust in my client website, particular thanks to David that help me for one little bug that shown after some time that i use the app. 5 Star for the App and Client Support, thanks!
This app is so easy to use and has so many cool features. I need help with moving my row and David on the chat not only solved my problem but screen recorded what he did so I can do it myself if need be in the future! Amazing customer service, thanks David!
The app customizability is really good. It didn't have all the icons I was looking for but was very easy to upload from outside the app as well change colours and size. The only thing that was missing for me was the capacity to change the alignment, padding and location on the product page. However, Patrick from the support team did a great job sorting it out on the spot.
Es ist alles enthalten was benötigt wird und ist erschwinglich!
Absolute Great Service. Patrick from the Customer Service Department was Awesome
Emailed and sent a message via chat and they don't respond. Terrible customer service.
Great support by Patrick, he resolved my issue within minutes and also gave his own opinions about the placement which would work better for my brand! thanks guys
The quality of customer support provided by Iconito is genuinely outstanding. Their team's steadfast commitment to assisting you in tailoring icons for your store is truly noteworthy.
David was amazing! Great customer support. Totally fixed my issue. I was ready to drop the app but he saved the day and showed me how to correct the error. I made the error and didn't know how to fix it. David saved me! thank you!
Developer reply ·
Thank you so much for your feedback ! Your satisfaction will be always our main priority 🥰
Great app. Wonderful support! Patrick has been very helpful!
espectacular un soporte increíble, ojala todas las app tuvieran una persona como David, simplemente encantador , las cosas que necesitaba hacer me las ha solucionado con mucha paciencia y buen trato. enhorabuena David sigue así , es una alegría trabajar con personas como tú
Patrick was excellent was able to answer my questions and action very quickly
Excellent customer service. David was extremely helpful with positioning the badges correctly on my page. Great app and team!
Easy to use, good implementations into site. I had my badges/icons done already after 4 minutes and got support from Patrick on live chat. Great app.
Tener los iconos en la tienda crea confianza con el cliente y, la instalación de la aplicación fue amigable. Recomiendo el uso de esta aplicación.
really nice app! Patrick did a nice job and gave me very good service! I will definitely recommend this app
Thank You David for best help me. Your willingness to lend a helping hand, your thoughtful words of encouragement. Love From India! SkyWall TV
Nice app , easy to use and great customer support . Patrick from iconito is really helpful guy , quick help
Good and fast support. Thank you David! He changed something for me in my theme code. Now im really happy.
A user-friendly app. And David assisted me with a problem and resolved it in no time. Excellent service! Thank you, Marit.
Nicely designed and very user friendly App. Interface works great. It's a true Add-On for our website. Special Note: After a Theme update I had some issues getting the App running again. I reached out the the team of ''Trust Badges & icons'' and was helped very quickly by David. Within less than 2 minutes it was all fixed. Thank you!
The best app on Shopify for badges and icons. Great customization options and friendly support, especially from David.
