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Better Pets Today

United States

Reviews (5)

★★★★★
Shopify

Very cost effective solution for updating inventory. App runs super fast and support is amazing; whenever we have had an issue, it is handled quickly and thoroughly.

on Simple Inventory Sync · Over 1 year using the app
★★★★★
Shopify

I was searching that included certain features necessary to increase the speed of my store. In my experience, if an app, any app, truly solves a problem, they give you a free trial so that you can engage with the app and see how well it meets your needs. This app offered a free trial, great. The caveat is that you cannot actually utilize all of the features, no matter what package you choose, during the trial. When you visit a feature, a box pops up stating that you must click on the "waive trial" button in order to use that feature. Sketchy, for sure. But I went against my better judgement, thinking it was only $29, and waived the trial to test it. I tested all of the options, and then tested my speed on their app, where it showed menial improvement (far from what I expected). In addition, although their app shows my site speed improved, in constant testing it did not provide any noticeable increase in speed. I should also mention, despite there being no changes made to the website, and having their "daily auto boost" feature enabled, the app shows my website speed slowing down each day. They do offer, for an additional $150, to have an expert increase your speed for you, but I feel like I was scammed out of my $29 by yet another app that overpromises and under delivers and am not interested in spending even more just to be disappointed again. Hi Paul, I am Julie from Swift - Page Speed Optimizer Support Team. Firstly, I sincerely apologize for the disappointment you have encountered. I can understand how frustrating it must be to subscribe to the Premium Plan only to receive a minimal and unanticipated points increase. In certain instances, the speed performance may not improve significantly even with the Premium Plan. This indicates that the website's speed issues are complex and necessitate thorough intervention. As a result, we suggested utilizing the Expert service to achieve a significant improvement in your score. I have contacted you via your email info@betterpetstoday.com. Could you please check your mailbox? I'm eagerly awaiting your response. Kind regards, Julie Swift ‑ Page Speed Optimizer Support Team

on Swift SEO Page Speed Optimizer · 18 days using the app
★★★★★
Shopify

My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.

Developer reply ·

Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening! As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful. We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track. If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success! Thank you again for choosing Loloyal, and we look forward to serving you for many years to come. Best Regards, Kim|Loloyal Support Team

on CWILL Loyalty & Referrals · About 2 hours using the app
★★★★★
Shopify

The app is great; you can customize it to fit your brand perfectly and it does a great job in soliciting reviews from customers, with the benefit of also collecting photos, which is great. In addition to the great app, the service is phenomenal. Any time I have had a question or an issue, they are very quick to resolve it (minutes, not hours or days like many apps). Couldn't be happier with Judge.me and highly recommend to stores looking to boost their reviews.

on Judge.me Product Reviews App · 7 months using the app
★★★★★
Shopify

I am not one to leave reviews, especially when I am new to something, however I felt compelled to leave one for OneMobile. I looked at many options offered in the app store, even downloaded a few and began the process, however I either did not like the look, the functionality, or it was too daunting a task. As soon as I downloaded OneMobile and began playing around with it, I was welcomed (by name) via chat. Julia was amazing in giving me pointers, answering questions, and checking in on my progress. The app itself is very intuitive; simple to work with, easy to customize (obviously there are some limitations), however it is amazing how simple it was to match the app to our brand. I am very excited to roll this out for our customers and cannot wait to see the additional revenue our app will generate. Thank you, Julia, and OneMobile for being a part of our store's growth.

Developer reply ·

Hi Better Pets Today store admin, Here's Julia from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Regards, Julia OneMobile by OneCommerce

on OneMobile ‑ Mobile App Builder · About 6 hours using the app