The F3 Gear Store
United States
Reviews (4)
I've used Data Export for many years now, and I love it. Nearly everything you could want is available out of the box, but in the cases where I need something super specific, the support team is always ready and willing to help through their chat platform. They are extremely responsive and help make sure we have the data we need to run our store successfully.
This app enables customers to edit their own orders without contacting your customer service team. You can configure how long orders are self-editable, and also exclude certain types of orders. The rule-based configuration is very flexible and easy to understand. It also works well with downstream shipping software like ShipStation. The ability for a customer to add to their order (upsell) in addition to editing it is a nice benefit as well. Very good app with a strong support team as well. Nice job.
Good for Professional looking bundles and excellent support (thanks Tracy!)
Developer reply ·
Thank you so much for your kind review of Easify Box Builder! We’re delighted to hear you’re happy with how the bundles look and that our support team, especially Tracy, could assist you in a way that made a difference. Your encouragement means a lot to us and motivates our whole team to keep making the app better every day. We want Easify Box Builder to not only create professional-looking bundles but also to give you a smooth and enjoyable experience from start to finish. Please know our support team is always here for you 24/7 through the in-app live chat, and we’d love to hear any ideas or suggestions you have that could help us improve further. Best regards, Easify Team.
Tracy provided excellent customer support — her message was clear, detailed, and solution-oriented. She proactively implemented a safe fix on a draft theme, explained the steps well, and invited us to test before going live. Overall, very professional and customer-focused.
Developer reply ·
Thank you so much for your kind feedback about Easify Product Options. We’re really glad to hear that Tracy was able to provide clear and solution-oriented support. She’ll be happy to know her approach of implementing a safe fix and walking you through the steps made the process easier for you. Professional and careful support is something we value greatly, and your words encourage us to keep working that way. Please don’t hesitate to reach out anytime through our 24/7 live chat if you need more help or want to explore additional ways to use the app. Best regards, Easify Team.
