Camelie Eco
New Zealand
Reviews (7)
Russ was super helpful and i am more than happy with the app :)
The app is really good and the customer service is outstanding!!
Developer reply ·
Thanks so much — we really appreciate your kind words! 🙏 We’re glad the app is working well for you and that our support stood out. If you ever need anything else or want help optimizing, just give us a shout — we’re here for you! 😊
Idea is great but it should be displayed at cart
Developer reply ·
Thank you for your feedback. We're glad you appreciate the core idea of Gift Box. We typically ensure that the free gift is always displayed in the cart once the offer conditions are met, so we are interested in understanding exactly what you were expecting to see that was missing. We have reached out to you directly and hope to get your reply soon so we can help. Alternatively, please feel free to send us more details at support@digismoothie.com. We want to ensure the app is working perfectly for you!
it does not work at all
Developer reply ·
We’re sorry to hear about your experience. We couldn’t find any support requests from your store regarding this issue. Our support is always happy to help troubleshoot and resolve problems quickly. If you’d like to give the app another try, please contact us directly at apps@mageworx.com or through the in-app support form, and we’ll be glad to assist you right away.
TERRIBLE experience. The app won't let me connect my pixel, and support has been no help at all — they just told me to contact Shopify, which is ridiculous considering it's their app and their pixel. I'm stuck with no fix, and no one is taking responsibility.
Customer support is AMAZING. Extremely helpful. The app itself is sooooo good for being free. I recommend it!!
Developer reply ·
Hi Camelie I'm Andrew from the Doran team. Thank you so much for your kind words and your 5-stars review. I'm thrilled they found our customer support amazing and the app so good for being free. I really appreciate their recommendation! If you have any other questions, please let me know. Best regards, Andrew
