Violet Aquarium
United States
Reviews (4)
support waas great and he himself installed it for me and made it work
Developer reply ·
Thank you for your review. That's important and valuable for us.
Developer reply ·
Your 5-star love means the world to us. Thanks for being part of the Omnisend family! 💚
I signed up as a paying customer thinking that this would work fine but how wrong I was. This app is very very slow. here is the example: We get online orders via shopify and it takes minimum 40 minutes to show up on shipstation. so we aree not able to ship items as the order comes in. I wish i had known about this before. I will start to look for another app that doesn't have this sort of annoying delays. No one should delay shipping their orders because a shipping app is delaying in showing up the order and keep in mind each how important each order is. And this app is showing the orders 40 mins late and we can only print the label after that precious time is lost?
Purchased this App as a bandage because shopify lacks the Core feature "Store Credit," and this app is so finicky, half of the time it doesn't work. It is so embarrassing. Makes our business look so unprofessional. After I issue store credit and send out email to customer the credit magically Disappears. Not that user freindly as well. Sucks big time. will have to look for some other app that really works
Developer reply ·
I do apologise for the inconvenience and frustration you and your customers experienced. The Customer Experience our app provides needs to be configured specifically for your theme. There could also be conflicts with other apps that operate at checkout. It sounds as though your customers were simply bypassing our functionality altogether. There are options to mitigate against this, unfortunately we did not have the opportunity to look into your issues further.
