Brave Little Ones
United States
Reviews (8)
Just What we were looking for! We have been searching everywhere for a simple option to automatically select the 'in stock' filter option on our collections. Now with Camouflage, our customers can land on a collection page with 'in stock' filter selected by default. This hides sold out products by default. Then when customers filter by size, it now ONLY shows the products that have their size in stock Thank you Raj for helping get it setup!
I have used Postscript for 1.5 years now. We have had TONS of issues, but support was usually there to help. I should've left the app months ago when campaigns were supposedly sending (and I was paying to have them sent), but no one was receiving them. Postscript brushed it off like it was a one time error and fixed campaigns. Without me noticing that no one on our team received campaign I would have never know it didn't get sent out correctly. However, that is not why I would not recommend. I would not recommend because since we started with them we always had the same short code... A short code is text blank number with blank word to sign up for our texts. We noticed that although people would text the number our list wasn't growing.... turns out another brand with similar name purchased our short code, so they were getting all of our subscribers. Postscript NEVER told us that our short code was no longer offered by them. We emailed them to see why our short code wasn't working and they said they are no longer offering them. We would need to pay $1,000 A MONTH if we want to use our short code that was previous free. They said they sent emails letting people know short codes were going away, but I did not receive a single email. This is a huge deal and not something that should've been emailed or brushed off as not a big deal. They should have had a pop up check box in app, so that everyone had to acknowledge that it was not being offered anymore. I personally think they did not inform their customers because they didn't want a mass amount of customers leaving. Unethical in my opinion. Overall I would not recommend. I would recommend Klayvio or Attentive.
Developer reply ·
This is a very rare issue related to transitioning from shared short codes onto dedicated phone numbers but we're sorry that it happened to you and that we did not notice it sooner. We began transitioning all of our customers off of shared shared codes and onto dedicated phone numbers in January of 2021. The transition took several months, during which we: hosted an educational webinar, published blog and help centre articles, sent multiple emails and in-app messages, and our team also did direct outreach to shops that had still not transitioned near the deadline. This was a major change for the entire SMS industry, and we tried to communicate this change as clearly as possible to all of our customers. Unfortunately, dedicated short code fees are largely determined by the mobile carriers and not by Postscript. The monthly fee to lease a dedicated short code is similar on all SMS platforms. We work directly with mobile carriers to get the best rates for short codes for our customers. We also offer free toll-free numbers for shops that do not wish to make this investment. We've reached out to you directly to resolve this issue and have issued a refund as requested. Again, we apologize that this happened as a result of the transition to dedicated phone numbers.
DO NOT USE! I cannot express enough... this app is a nightmare. I installed Order Merger and got my account set up with their support. I quadruple checked with support that everything was set up correctly before launching. We launched and I thought everything was going smoothly until my accountant just realized that they are DOUBLE COUNTING REVENUE. It's been a nightmare to fix. Their support doesn't fully understand questions and responds with statements that have nothing to do with question. They aren't able to 'fix' the double counting. It also makes your inventory extremely inaccurate because it double counts all the orders! There is no way to set up this app without inconsistent reporting. The app support recommends turning on a feature that makes duplicated orders zero, but then it makes your discounts tab significantly higher which looks awful for accounting purposes and makes your average order value WAY low. Shopify recommended this app, yet has NO IDEA the backend of what takes place. DO NOT USE.
Developer reply ·
Hey there! Thank you for using Order Merger and your honest review. I'm truly sorry for the inconvenience our app caused your store's analytics. The problem you've encountered can be easily solved by enabling "Set new order value to 0". This will prevent merged orders from adding any double revenues to your store's analytics. It seems this feature was disabled when you merged your orders. I personally tried to reach out to you on both email and WhatsApp (offering you full refund, ways to restore your analytics back to their original value and the best way to setup the app) but never heard back from you. Order Merger is a very helpful app for thousands of businesses and we encourage every one of our customers to reach out to support - we are available 24/7 for any question or assistance. Please let me know if there is anything else I can do for you. Tom | Order Merger CEO
This App is crucial for your website. My customers tell me that when they read good reviews it makes them feel secure when purchasing from my shop. The customer service at Judge.me is phenomenal. HIGLY RECOMMEND! Thank you Judge.me!