GoSun

I'm relatively new to using Shopify, but have many years of working in larger companies with fully functioning ERP systems along with import and export compliance procedures. So at my new place where I'm working, we were experiencing some issues with our export orders and people were abandoning their carts because of how long it took us to get back to them on freight & duty. That's when I learned about Zonos. I spoke with a few colleagues and they spoke highly of Zonos and recommended it as a great app to add to Shopify. Zonos's implimentation team was very knowledgeable and helpful. Fortunately we keep our tariff information up to date in Shopify, so the integration went very smoothly. Since implimenting Zonos, we're definitely seeing a nice increase in our international orders. We haven't had any major issues and customers are getting materials much more reliably than before. The couple of minor issues we had, Zonos's support team was fantastic at getting back to us quickly with insighful solutions that were pretty easily adopted. I would definitely suggest Zonos to other Shopify users looking for an easy to use app to help facilitate international sales of their products.

Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!

This app has been so useful for us in growing sales and learning exactly what approaches our customers respond well to. The videos do not slow our site down whatsoever, and are extremely easy to add to product pages to instantly boost customer engagement. The shoppable video feature has no doubt increased conversion, being able to see a use case video of the product directly from each page is such an effective tool. Very intuitive interface makes it easy for anyone to learn. Kotryna has been awesome in coaching us through setup, giving advice as to what other tools we could use (SO many useful videowise tools to explore), and is always responsive and excited to see positive progress. Could not be more happy with Videowise!

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