← Merchants

VIOLETTE_FR

United States

Reviews (4)

★★★★★
Shopify

I have been using Gorgias for 5 years now and I can't say enough amazing things about the platform. The CS is always helpful and the AI Agent is a game changer. The team is super helpful with setup and making sure we are optimizing the platform. We love Gorgias!

Developer reply ·

Thank you so much for your incredible review and for being with Gorgias for the past five years! Hearing that Gorgias has continued to deliver value for your team over such a long time means a lot to us. We’re especially happy to know that our Customer Support team, AI Agent, and onboarding specialists have all played a part in helping you get the most out of the platform. Your trust and partnership truly mean the world to us. Thank you for being part of the Gorgias community. We’re excited to continue supporting your team for many years to come!

on Gorgias: AI Helpdesk & Chat · Over 5 years using the app
★★★★★
Shopify

Great customer service and platform

Developer reply ·

Thanks for the feedback. I’m glad you’re enjoying both the platform and the customer service experience. Ty Bailey | VP of Services

on Recharge Subscriptions App · Over 3 years using the app
★★★★★
Shopify

Technical support is very competent and helped us solve a problem linked to our custom implementation in the theme. The app offers a great deal of flexibility - there's nothing better on the market!

Developer reply ·

Our technical team is the best! It's great to know you're enjoying the flexibility of the app and that you see it as the best on the market. We're always here if you need anything else!😍

on Simple Bundles & Kits · 12 months using the app
★★★★★
Shopify

The support of this application is very responsive and competent, even on a modified theme they were able to implement all features!

Developer reply ·

Thanks a lot. Your collaboration and your patience is the essential part of a good support ;)

on FBP | Fast Bundle & Upsell App · About 1 hour using the app