California Diesel Manufacturing Shop
United States
Reviews (2)
Chat service Ronnie is really cool, very helpful. I guess you only need to understand better the app after that, it's nice. In a new problem Ivy helped my out to get my store synched, great job.
It's fine when it works, but sometimes it will not show anything, and it's a bit stressful not to have that complementary information when needed. But when it works, it's great. A little consistency or help with a human could be a good leap forward.
Developer reply ·
I am sorry that you are not happy with the app. Just for the record, we only have human support. No bots, no AI, no automated support, and each of your tickets were responded to within 10 minutes of the initial request when it was made during our business hours. For the last couple of tickets you submitted, it looks like we requested additional information from you, and we never received a reply. Please follow up at support@w3trends.com if you still need assistance, and we will be happy to address your concerns. We hope to hear from you soon. Thank You
