Intrepid
United States
Reviews (5)
Tony Nguyen solved my issue! Good app
Developer reply ·
I'm glad to hear that Tony Nguyen solved your issue and that you are enjoying our app. Thank you for your kind words and your valuable feedback. We appreciate your support. If you have any questions or suggestions, please feel free to contact us anytime. We are always happy to help. Have a wonderful day! Cheers, Amazon Reviews team
The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.
Developer reply ·
Dear Intrepid store owner, We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we're committed to resolving any issues you may have encountered. We understand that you've faced challenges with the app not working on two different storefronts and that our customer support fell short of meeting your expectations. We genuinely apologize for any frustration this may have caused. We'd also like to address your comment about our customer support and the 5-star reviews. We do not intend to pressure users into giving positive reviews. Our goal is to collect genuine feedback to enhance our services. I'm sorry if there was any misunderstanding in this regard. Your satisfaction is our top priority, and we're here to work towards a resolution. If you could share more details about the challenges you faced, we'll do our best to rectify the situation. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a positive resolution. Best regards, Avada support team
Big shoutout to Randy at Page Fly for exceptional customer support! His professionalism and expertise made my experience truly stand out. Randy went above and beyond to address my query promptly and ensure I understood the solution. Kudos to Page Fly for their user-friendly platform and stellar customer support. Highly recommend!
Developer reply ·
Thank you so much for taking the time to share your thoughts about PageFly. This only motivates us to improve our overall services for our valued users like you. Once again, thank you for helping us all out. Randy - PageFly Team
