intentioncph.com
Denmark
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Reviews (5)
Amazing customer service. Julia is above and beyond. This is what is needed to keep apps alive. We can basically create most with AI now, but if the app is cheap and customisable, even with own vibe coding making it difficult, then I stay. And I stay. Most apps I delete now. Some are complicated and must wait, but this app is awesome for our complicated set up. Good job.
What an amazing person Mario is. Super knowledgable about the optimization of AI SEO. Is eager to help you grow, and share great little secrets. The app is so spot on, on what I was expecting. Do not hesitate to install and get started.
An Absolute disaster. So many bugs and mistakes in the translations handled by Transcy (I used an API via DeepL) and the support is extremely tiresome and lazy. Glossary rules are ignored at random, and texts are partly and weirdly translated. This is by Transcy - not DeepL. The UI in the app is beyond horrible and I am very familiar with complex systems. I warn you. Stay away from this company.
Developer reply ·
Hi there, This is Cris. We’re truly sorry to hear about your experience and understand how frustrating this must have been. Regarding the translation quality and glossary rules, Transcy processes content through the selected provider (such as DeepL), but glossary behavior and partial translations can be affected by sync status, cache, or rule configuration. That said, this is not the experience we aim to deliver. We take your feedback about bugs, UI, and support quality very seriously. If you’re open to it, we’d appreciate the opportunity to review your specific case in detail and identify exactly what went wrong. We’re committed to investigating thoroughly and providing a proper resolution rather than leaving things unresolved. We also noticed that one of our team members is already assisting you via email. Please feel free to let them know if you need any further support. Best regards, Cris Transcy by FireGroup Technology
Katy is super fast and servicminded. Rare these days, even in customer service She takes take of all our custom wishes. Super nice. Thank you so much for the wonderful review! 🙏 Katy will be thrilled to hear your kind words — she truly cares about helping and delivering fast, thoughtful support. We’re glad we could take care of your custom requests, and we’re always here if you need anything else! 😊
Amazing customer service and options to customize. They really help a “non-coder” like me:-)
Developer reply ·
Thank you for taking the time to share your feedback! We're happy to see you like both our customer service and our customizing options. Please make sure to contact us with any queries! Best wishes, Searchanise team
