Card Cavern Trading Cards, LLC
United States
Reviews (9)
I love this app! Support is incredible. The app is fast and powerful. This is just what we were looking for! Thank you so much for your all your help and for making such a wonderful app!
After speaking with the CEO, I'm reminded just how amazing this company is. I greatly appreciate your time today! Original: Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!
Developer reply ·
Updated: we spoke with the merchant and believe we were able to find a really good solution. Updated: I am not seeing an email in support. Can you please email support@sendowl.com and say "route to leadership team"? They will get you sorted wrt transition. The SendOwl team sent two (2) prior emails regarding the pricing change, including the CEO who reached out personally to see how SendOwl could help through this transition, which is not noted here in your review but we think important context. We also know our new pricing does not work for all our merchants on legacy plans, and we will support all merchants through a transition if needed. For most users, SendOwl is just as cost effective even after the change. We have valued your business greatly, and are sorry our new pricing does not work for you moving forward. We wish you the best.
This is going to save us so much time! Kudos on making such a great app!
Support has been very helpful so far. Thank you!
Developer reply ·
Thank you so much for your kind review we are delighted we could help you. Best regards The Smile Team
I got my mega menu set up fast and easily! It looks much better and has so many more options than my theme's built-in mega menu. The problem was that my theme's search bar was layered underneath the menu. So when I did a search, the results would be underneath my nav bar. It seemed to be a z-index issue with my theme. One that I was unable to fix so I reached out for help. I emailed Qikify support and in about 24 hours not only did they reply but they also fixed the problem for me. 5 stars on both of the apps I've used from Qikify. I may just have to try more out. Thanks again for the help!
Developer reply ·
Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!
My theme made the integration process more difficult than it should've been..but Lilit provided the best customer service ever! Not only by answering my questions but also by helping me set up the widget in a way that made sense for my theme. I'd honestly give 10 out of 5 stars if I could! Thank you, Lilit!!
We misconfigured our shipping settings so I had to reach out to customer service for help. Paul not only found the problem quickly, but he also helped us fix it too. I wish all companies had the customer service Intuitive Shipping has! Thanks again!
The customer service we received from Flits is exactly what everyone wants but never actually gets. I reached out because there was a problem with the integration with our theme. I'm still in shock at the fast turn around, and accurate work! Not to mention I misunderstood something and sent them on wild goose chase YET it was handled 100% professionally. I have no complaints at all. Thank you!!!
Not only will TablePress save me a lot of time compared to building my own system, but the support here is fantastic! I was helped just shortly after installing TablePress and the help was prompt, accurate and friendly. I am very happy with your service! Thank you!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
