← Merchants

Dog Store Online

United States

Reviews (4)

★★★★★
Shopify

VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not so with SmartrMail. Had some questions about more marketing I could do and took a Zoom call with Peter Connolly. Love the accent! But what I loved even more was his honesty AND integrity. He gave me an honest assessment of my business and in the direction I wanted to go and rather than just take my money like some companies (you know who they are), he actually advised me to downgrade until my business has grown more, because he understands that in order for his business to grow, my business needs to grow. That's impressive - and I see my business growing with them for quite some time in the future. Thank you!

on SmartrMail Email & SMS · About 1 month using the app
★★★★★
Shopify

on Shopify Search & Discovery · 1 day using the app
★★★★★
Shopify

response in chat was a little slow, HOWEVER, they DID get back with me via email AND provided me with the transcript of the chat. they also have been very good with response time in other queries. looking forward to working with them in my business!

on 17TRACK Order Tracking · 3 days using the app
★★★★★
Shopify

Had issue with my first order in store, but Blanca was very helpful and I am back on my way!

Developer reply ·

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

on DSers: Dropship+AliExpress+AI · 8 days using the app