GF Pet Official Online Store
Canada
Reviews (6)
Great support, very helpful
Developer reply ·
Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kieran Transcy by OneCommerce
Very responsive support, always patient and ready to troubleshoot, amazing team who actually listens to customers, adding new features based on feedback. The best!
Great customer support! Asked one question and received a full, step by step answer, along with a screen shot to help me visualize. It was more thorough than expected and very much appreciated!
Developer reply ·
Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
We had some problems with our Instagram account, and somehow our feed got disconnected. We didn't even have to reach out for help. Niel from Socialhead contacted us saying he saw there was an issue with our feed, and helped us resolve it right away! Excellent customer service!
Developer reply ·
Hello GF Pet admin, This is Niel from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialwidget - Instagram Feed, Story & TikTok
The app continues to improve, and the customer support team is very helpful and responsive. They also prompt you for app features you might not know about yet and/or for updates that you may have missed.
