Kerotin
United States
Reviews (6)
Great support experience overall. We had a specific, somewhat complex requirement: delaying payment capture until working hours resume, with a variable wait time depending on the day of the week. Support worked through it with us patiently, eventually providing a working Liquid formula that calculates the correct delay dynamically. Appreciated the willingness to dig into a non-standard use case rather than just pointing to generic documentation.
Developer reply ·
Thank you so much for the detailed feedback! We're really glad we could work through that custom requirement with you and land on a solution that fits your specific needs. We always enjoy digging into these kinds of non-standard cases — don't hesitate to reach out if anything else comes up!
Developer reply ·
Thank you for the 5 stars, Kerotin! We're really glad to have you with us and appreciate your support. Reach out anytime you need anything!
The support team really knows how to get things done. The app is super easy to use, and the gift and tier widgets look awesome in the store.
Developer reply ·
Thank you for taking the time to leave a review :) It was my pleasure to help you set up the back in stock feature as well as preorders. Please feel free to reach out for anything, we're always around to help! --Anaam / Merchant Success Lead
App works very well and the customer service team is very responsive. It was very easy to migrate from Yotpo with their help.
Developer reply ·
Hey Kerotin, Thank you for your review and kind words! We're glad to hear that we've made your transition from your previous reviews app a smooth one, and it's heartenig to hear that you've found Stamped.io to be a better fit for you business! Thank you for your compliments to our support team, we really appreciate it!
Customer Support service is great! Milena from OctaneAI is helpful and responds very quickly (: Has ton of useful features which other apps don't offer
Developer reply ·
Thank you for your 5-star review! We are super happy to know that you liked our app!
