Hic!
United Kingdom
Reviews (7)
Atrocious. Email App Editor not working and neither is the Shopify support to assist in rectifying the matter.
If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed! **EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance! ***EDIT UPDATE 2*** It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin. So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting! Just to add a couple of footnotes for the developers if you're checking in? 1. Print Order Feature - Customers mobile number font is still too large. 2. Order Printer App - This would be better if it included the customer's email address.
Developer reply ·
Thank you for taking the time to leave a review and feedback. I understand you are not having a great experience with the app and I want to help with that. Is there specific problems you are facing? We are always happy to help. Feel free to reach out to our authenticated chat support team in our Help Center at any time for real time troubleshooting: https://bit.ly/2AWw5VA. -Shay, Shopify Support
Works well for us to date. Easy to set up and configure. Would prefer if it was styled so you do not have to scroll-up to read instant answers though.
Quick and easy to install and very straightforward to customise. Minor display issue very quickly rectified by very helpful support. Thanks.
Very responsive team working behind the app. Would definitely recommend. They will work with you until the desired outcome is achieved and ensure you have what you require. 5 Stars!
Excellent and responsive customer service team. It's early days in using the app, but so far so good!
Can't believe how simple and effective this app really is. Very basic dashboard requirements and the app does the rest. Amazing! Shopify take note....this is what merchants want from the free apps. Effective, hassle free, does what it says on the tin!
