PhatMuscleProject
United States
Reviews (7)
So far so good! This app helped solve a discount code issue we were running into due to shopify's limitations. Customer support was able to help me and even add a feature to the program that would work with subscriptions.
Customer service was very fast to respond and help me adjust some settings that I was having issues with. Everything is working great now
So far so good! It helped cut back on the amount of fraudulent orders we were getting.
Developer reply ·
So glad to hear Blockify Fraud Filter, Blocker app is making a positive impact for you! 😊 Cutting down fraudulent orders is exactly what we aim for, and it’s great to know it’s already helping your store. If you ever want to fine-tune things further or need any support, we’re always here for you 💙
So far I am very satisfied with the App. We are using the free version and it offers everything we are needing. I am very impressed with the customer support. They helped me get everything all set up by migrating all of our affiliates into the program and they are fast to respond to emails and answer any questions I have had.
Customer service is quick to respond and helped answer any questions I had.
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
Keep having issues with the analytics. Customer support states that they are working on "updates". This has been going on for 3ish months, still not fixed. Reached out multiple times and literally got the same response each time as if their response was copy and pasted. Not happy with the support team.
Developer reply ·
Hello PhatMuscleProject, We are really sad to see that our app didn't live up to your expectations. We understand the frustration and are sorry for the inconveniences this caused you. The issue has since been solved and will be happy to have you back as our customer. We do our best to increase the service quality of our app and services on a daily basis and hope to give our customers the best we can. Benedict and the In Cart Upsell team