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TeaLula

United States

Reviews (4)

★★★★★
Shopify

POS Cafe has improved my tea-ristas' and the chef’s accuracy in preparing customer orders. The app is intuitive and powerful, but what truly sets it apart is its developers who care about small businesses. After I decided to install the app, I was impressed that the developers, Adam and Carmel, reached out to schedule an onboarding call. This personal connection is rare, and it made all the difference getting up to speed using the app. I was also impressed by the video tutorials they have, which walked me through the setup in a clear, step-by-step manner. When Shopify’s quirks caused my sales taxes to be miscalculated, Adam and Carmel quickly explained the issue, provided a workable solution, and followed through until it was permanently fixed. When I needed my receipt customized to make orders easier for my staff to follow, they reworked it. The changes have boosted our accuracy and efficiency. On a busy weekend, the app glitched following a Shopify update. Adam and Carmel guided me through a temporary fix and reassured me that the problem would be resolved in the next update. They responded so promptly, I nearly forgot they are in Australia, and I am in the US. Their responsiveness, kindness, and problem-solving have been beyond anything I’ve ever experienced with a tech product, and I have over 20 apps on my Shopify store. If you have a café and need a great app to add modifiers to your orders, POS Café is for you. You’ll wonder how you ever managed without it.

on POS Cafe: Coffee Shops & QSR · 3 months using the app
★★★★★
Shopify

I recently had the pleasure of dealing with Tony from Report Pundit, and I have to say his customer service is outstanding. His expertise in report customization allowed him to quickly identified a solution to my problem, and he customized my report within minutes. This customized report will certainly decrease the time I spend reconciling Shopify payments with QuickBooks. The exceptional service provided by Tony made a great impression on me. I have reached out to customer service several times over the years and I have always received great service and, most importantly, solutions that improve my productivity. I highly recommend Report Pundit.

on Report Pundit: Custom Reports · Over 2 years using the app
★★★★★
Shopify

I needed an app that I could quickly add to my website and would be easy to use. This app was a perfect choice. I had no problem adding the job to my website. My favorite feature is that I could post the ad on my social media platforms and have applicants apply directly on my website. When I had a question, Patrick answered immediately and solved my problem. I wish I could give this app 10 stars!

on Careers Page Pro · About 1 month using the app
★★★★★
Shopify

I am so glad I found Webgility to sync Shopify with QuickBooks POS. My inventory is always up-to-date. Recently, I installed a new computer needing support from Webgility to connect the files. The tech was outstanding. I highly recommend Webgility.

on Webgility ‑ QuickBooks Online · About 2 years using the app