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pītusa

United States

Reviews (3)

★★★★★
Shopify

What we love most about Redo Returns & Exchanges is the amazing customer service. The team is always willing to help, open to feedback, and truly committed to improving our experience. The platform itself is super smooth and incredibly user-friendly—something that’s really important to us. It was also super easy to implement and integrate into our current system. The Redo team handled everything to make the process as seamless as possible. We’ve been with Redo since the very beginning of the program, and we use it on a daily basis. It’s become an essential part of our workflow, and we couldn’t be happier with how it’s supported our needs!

on Redo · Over 1 year using the app
★★★★★
Shopify

Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!

Developer reply ·

Thank you so much for your kind words and fantastic review! I'm thrilled to hear that you had a positive experience with our product and that I could assist you promptly. Providing excellent customer service is a top priority for us, and I'm glad I could help resolve your issues and guide you through using the product step by step. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations! Best regards, Henry

on Upsell & Cross Sell ‑ AW · Almost 6 years using the app
★★★★★
Shopify

The app is fantastic - easy to use and very flexible. But what stands out from the dozens of other Shopify apps I've used is the outstanding support. I reached out to them for a simple request and they went above and beyond, even digging into my theme code to help me fix an issue that was entirely unrelated to the app! Their developer was WAY more helpful than even our theme developer and the Shopify front end developers we were troubleshooting with. I can't express enough gratitude and praise for this app and the people behind it!

Developer reply ·

We were happy to assist here, and thank you for the incredible review!

on Wrapped: Gift Wrap & Messages · 4 months using the app