Pretty Suds UK
United Kingdom
Reviews (6)
Wow, this application is customer service is absolutely outstanding. It is refreshing to have a dedicated person always available to help you where you want to be. Also, invested in your company and wanting to improve the product offered to suit your requirements. Highly recommended!
Incredibly helpful support and the app itself is fantastic. Moved over from ReCharge, never looked back!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
We've been using this app for perhaps over a year, after searching high and low for a decent loyalty app. The features are easy to use and it isn't difficult to set up. You can import all of your previous reviews through CSV. The best thing about this app is the customer service is second to none. They go above and beyond to make your requests happen and are always available to chat through the live chat option. I have spoke often to their chat and they are always so kind and helpful with my queries. Today I spoke to Genie, who is just a real gem, a total asset to the business. Thank you so much again for your continued help <3
Developer reply ·
Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌 If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services. Best regards, Liam BON Team
Great interface, terrible support. Been waiting four days for a response to why they're not showing fully on our website. With it coming to the weekend we are swapping to a new app. Very disappointing as the attention to detail on the interface is great, the customer service is not. Hi there, thanks for reaching out to us about this. I know we've already worked with you to identify the problem and a potential solution since you posted this review, and I'm confident we're on the verge of turning this situation around, but I'd still like to apologize for leaving you in the lurch and not communicating clearly with your team earlier. This will remain a top priority for us until we've confirmed you're happy with the resolution. Regards, Hannes Bez | Director of Customer Experience
Nouhaïla was amazing help today and spoke like a real human! Very quick to respond. Thank you so much :)
Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!
