Twitterpated
Australia
Reviews (3)
The App has very nice interface and nice features, unfortunately I could not get it to work with my Australia Post eParcel account and the technical support left a lot to be desired. It's a shame because I really wanted this app to work. ************************* UPDATE ************************* No one by the name of Rodrigo reached out to me with any additional information. I used the same API Key and Secret to integrate my account via another App and it worked immediately, so clearly there is a problem with your app that should be looked at particularly after Matt confirmed that he was also not seeing any rates on my account.
Developer reply ·
Hi Ragheed, Thank you for taking the time to provide us with your feedback. We took a look into your support request and it looks like our team member reached out with troubleshooting steps and our Senior Support Lead, Rodrigo, has reached out once more with a set of additional instructions and screenshots to assist in clarifying what needs to happen for your eParcel and your MyPost rates to show when creating a label. Please reach out at anytime if we can be of further assistance.
I have been using the app for a few months, it excellent at what it does and has helped me to generate more sales. Customer service and support is also very good prompt.
I understand the app a couple of days ago, and so far it is doing what it says it can do. Support from Andrei was fast and excellent, very helpful and highly recommended.
Developer reply ·
Thank you so much for the awesome review! I'm glad we are already helping you grow sales with pre-orders and I hope the future holds a lot more sales to come. Best regards, Andrei from Timesact
