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MarineCustomTees

United States

Reviews (2)

★★★★★
Shopify

Tried Gelato hoping for an easy setup, but the platform feels clunky and confusing. Navigation isn’t intuitive, and basic tasks like updating products or making changes take way more time than they should. The system seems buggy at times, which just adds to the frustration. Definitely not the smooth experience I expected.

Developer reply ·

Hi, Thank you for your honest feedback — we’re sorry to hear that your experience with Gelato hasn’t met your expectations. We understand how important a smooth and intuitive setup is, especially when launching or managing a store. Your comments on navigation and system performance are taken seriously, and we’re actively working on improvements in these areas. If you're open to it, we’d appreciate the opportunity to better understand the issues you faced and guide you through any challenges. You may reach us at apifeedback@gelato.com Kind regards, Michal Gelato Support Team

on Gelato: Print on Demand · Over 1 year using the app
★★★★★
Shopify

Great find! They responded to my email almost instantly. Extremely amazing app features and very impressive product range. I hope to use them as my main print partner.

Developer reply ·

What a delightful surprise to read your review! 😊 It's truly heartwarming to know that you've found our app features impressive and our product range appealing. We're very excited about the possibility of becoming your main print partner and can't wait to embark on this journey together. Thank You Thank You, and Thank You <3

on Fuel: Print on Demand · About 1 month using the app