← Merchants

Laura Elizabeth

United States

Reviews (6)

★★★★★
Shopify

Some of my products were not showing up on my review requests. I reached out to Rivyo and they not only fixed the issue, but were communicative the entire time. Very responsive!

Developer reply ·

Thank you so much for your wonderful 5-star review! We’re glad our Rivyo product review app support team could quickly resolve the issue with your review requests. We truly appreciate your kind words about our communication and responsiveness, and we’re grateful for your continued trust in Rivyo over the years!

on Rivyo ‑ Product Reviews App · Almost 7 years using the app
★★★★★
Shopify

What incredible customer service! I had a few issues with my app and new theme, and reached out to them on the app. I was concerned that I wouldn't hear back quick enough, but within a few hours, they responded with answers, suggestions, and even photos for reference. I use this pop-up countdown for various upcoming events and highly recommend!

Developer reply ·

Thank you for this incredibly detailed and kind review! We're thrilled to hear our team provided such responsive and thorough support. We truly appreciate you taking the time to share your experience, and thanks for recommending the app.

on GSC Countdown Timer Bar · About 1 year using the app
★★★★★
Shopify

I just started offering personalized engraving on my site and needed to offer more variants/options than Shopify offers. Shopify suggested Globo. Helen and her team were quick to respond and help me activate my account. They used my brand hex color and kept everything on brand. I couldn't recommend this app more. It relieved a massive headache for me!

on Globo Product Options, Variant · 4 days using the app
★★★★★
Shopify

I just signed up for a year subscription after have an extensive online conversation with the team. Every question was answered, fully. It was easy to set up, too! I was able to use my own colors to keep it on brand.I love that there are reports I can track to see how well the notifications are working with my customers. Highly recommend.

on Notify! Back in Stock+Wishlist · About 2 hours using the app
★★★★★
Shopify

I just added this app to help me with my tax reports. Everything is easy to find. And, when I needed help, I chatted with someone who answered my questions quickly and even made a report for me! I couldn't recommend this app more!

Developer reply ·

Wonderful, glad we could help get everything you need :)

on Report Toaster: Custom Reports · About 1 hour using the app
★★★★★
Shopify

I wanted a pop up where I could simply upload a photo and have it pop up within seconds of someone landing on my page. I went through several apps before finding Pop Convert. It was easy. And, when I had questions, customer service answered them quickly and were kind and easy to communicate.

on Pop Convert ‑ Pop Ups, Banners · About 1 hour using the app