The Beat Lab
Australia
Reviews (3)
App is quite buggy, the multi feed api function for multiple countries doesn't really work, they had to use the XML feed instead. The dev team need to introduce an input in the app to allow user to update the feed label otherwise it can't be updated properly on the GMC. The number of products for each country can't be synced properly Also, if you are a clothing store, you can't map the size unless you are on their Scale plan which means you will get a warning of limited product visibility on the GMC if you are on the lower plan.
Developer reply ·
Thank you for sharing your detailed feedback with us. We’re sorry to hear that your experience has not fully met expectations, especially regarding the multi-feed API, feed label updates, product syncing by country, and size mapping for clothing products. Please rest assured that our product team is taking your feedback carefully and is already reviewing these points to improve the app so it can serve your business better. We truly appreciate you pointing out these specific issues, as they help us identify where improvements are needed most. We’ll keep you posted via email with any updates or progress from our team. Thank you again for your honest feedback and for giving us the opportunity to improve.
Great app and amazing customer support, Vivian and Ryan have been very supportive and have fulfilled all my custom requests. They fixed all my issues promptly. Thank you so much!
I have store on Shopify and Etsy using Printify. I've been using Printify Premium and Printify Choice to fulfill my US orders, and while the platform has many strengths, the recent quality control issues have been very disappointing. Out of around 10 orders placed this past week on my Etsy store, 4 orders involving the Gildan 64000 shirts were delivered in the wrong size—that’s a 40% error rate, which is unacceptable for any seller trying to maintain customer trust. The most frustrating part is that even reprint requests haven’t been handled properly. Order #22620698.30 was originally sent in the wrong size, and even the reprint arrived incorrect again. Now I have to go back to my customer, ask for another photo, and repeat the submission process—all while trying to reassure them that we’re doing our best. The other affected orders were: #22620698.36 #22620698.35 #22620698.25 I now feel I can’t even rely on the notes I leave in the issue submission box—so going forward, for every reprint I’ll have to reach out to your support team directly just to make sure the correct item is actually sent. That shouldn’t be necessary. As a paying subscriber, I expect a much higher standard. I’m spending more time apologizing and fixing mistakes than growing my store. Printify, if you are reading this—please take this seriously and improve quality control, especially for Printify Choice orders of Gildan64000. This is impacting small businesses trying to deliver reliable service.
Developer reply ·
Thank you for your feedback! 🙏 We are sorry to hear that your order and the following reprints had the same issue. It seems to have been affected by a technical issue, and this is definitely not the experience we aim to provide. We are looking into the matter and will reach out to you as soon as possible. We appreciate your understanding and are always here to support you! ❤️✨