Ego Cart Drawer Cart Upsell
by Egohub Team · launched
View in Shopify App Store ↗Reviews (552)
Super support: Had a suggestion/wish for my stores cart design, that was not in the regular setup. Within 30 min adjustmend was done with great support from Hamish and Dev Mia.
We use EGO for our cart drawer: free shipping bar, upsells and separate carts per country. I contacted support because I wanted a gift option with a message field that shows only when the gift add-on is on. Alex answered the same day, confirmed it is possible, and showed me how the gift order looks in the Shopify admin, so we can filter and pack those orders easily. Clear answers, no runaround.
Great helkp especially Khang whom sorted out my issue in minutess and was super helpful
Assistenza davvero eccellente! Avevo riscontrato un problema tecnico con il carrello e Khang mi ha aiutata a risolverlo in tempi rapidissimi, con grande professionalità e disponibilità. Ha capito subito il problema e lo ha sistemato in modo efficace. Servizio clienti molto competente e attento. Assolutamente consigliato!
Nutze ich seit über einem Jahr. Support sehr schnell und freundlich
HAMISH and MIA supported with fast reactions, really appreciated
Developer reply ·
We truly appreciate your kind words! 🚀 Lulla and Mia are passionate about delivering exceptional support, and we’re thrilled to hear they made a positive impact on your experience. At Opus, we’re committed to providing a seamless and user-friendly app that helps businesses thrive. If you ever have any questions, need further customizations, or just want to explore more features, our team is always here to assist you. Thanks again for your support, and we look forward to continuing to help your store grow! 😊 Best wishes, Opus Team
It's a really helpful app, and the customer service handle thing very well.
O aplicativo tem me ajudado muito a criar promoções, dentre vários que testei foi o melhor! E a equipe de suporte é muito prestativa, em especial o Hamish.
Hamish y Mia me solucionaron el problema que tenía muy rapido y atentos, muy recomendado
Love the app, love the support from Hamish, developer Khang and Mia.
Muy contenta con el soporte de Ego Cart. Tenía un problema de visualización en el carrito en la versión móvil (el precio se cortaba y se veía mal) y el equipo de soporte me ayudó a solucionarlo rápido y sin complicaciones. Muy recomendable tanto la app como su atención al cliente.
Super Funktionen, nutzen es für unseren Fashionshop. Sehr umfangreiche Funktionen, die ich nicht mehr missen mag und wenn man mal was nicht richtig eingestellt hat, Hamish vom supportteam und das dev team kümmern sich wirklich super schnell um hilfe! Es funktioniert mit unseren Theme ebenfalls problemlos und auch Wünsche und Anregungen werden vom dev team ernst genommen. Danke für die tolle App!
Alex and developer KHANG assisted me on the live chat and within minutes the issue was resolved. With this app our website is clear and easy to use for customers and we can easily upsell too!
Very quick response from the team, very impressed!
Great app and they have such a helpful support team !! Thanks to Elle & Mia to all the hardword, without them i think i have to trial & error to get it right. Thanks again
Avevamo un problema di layout che è stato risolto in pochissimo tempo da un servizio clienti super disponibile, grazie a Lulla e a Trina per il loro supporto! Quest'app è davvero utile per molte funzionalità che il carrello base non permette di avere. Soprattutto le promozioni sugli upsell sono ottime!
Really good solution for carts and great support. Highly recommend this app
The support was incredibly helpful, I'm truly grateful to the whole team, especially ELLY and KHANG.
They are great! cart works amazing and they also make custom changes to what I need I am so grateful I found them!
Lulla spent the better part of an hour walking me through a cart fix, that was caused by a buggy interaction with some custom code I'd built (oops). Very helpful :)
O LULLA i TRINA jako swoich agentach wsparcia, bardzo cudowna pomoc. Naprawde dobry support.
slow loading on mobile when customer is adding product to the cart it is triggered after a while
Developer reply ·
We’re very sorry to hear about this experience with the app, especially the slow loading on mobile when customers add products to cart. We’ve reached out because we’d love the chance to better understand the issue and make things right for you. We truly hope to hear back from you, and we’ll do our best to provide a suitable solution for your store. Looking forward to your reply
Great app. Supportagent LULLA helped me well with fixing multiple issues. Now everything works perfectly
best cart app here on shopify, upsell does its work with AI, customer service do the magic when needed, making adjustments wherever you need , thanks to RINA, VIVIAN, and developer MIA
Happy with the help i receive from Opus. I'm using their cart design for my business and im happy with it. Run into a couple of problems with some of the feature's but they quickly responded fixing the issue.
Excellent support and a wonderful team! Vivian, Lee, and Keng (the developer) were extremely helpful throughout the entire process. They patiently assisted us through multiple revisions and made sure all our requirements were properly understood and implemented. They were very supportive, responsive, and patient from start to finish, which made the whole experience smooth and stress-free. We are very satisfied with the support team and truly appreciate their effort and dedication in helping us achieve exactly the setup we wanted. Highly recommended...thank you so much for the excellent support!
J'utilise cette app depuis plusieurs mois et j'en suis très satisfaite. Elle fonctionne très bien et rend mon site internet beaucoup agréable à utiliser. J'ai parfois eu des petits bugs ou des questions et l'équipe est extrêmement réactive et aimable, c'est vraiment toujours un plaisir de les contacter. J'ai notamment été aidée par Vivian et Lulla. Merci à vous pour cette super app et votre temps !
Great app & awesome support team with quick help! Thank you!
VIVIAN and developer KHANG have been great help in integration of the app to the store
Great app and outstanding support! The team responds very quickly and is always helpful with customizations and questions. They solved my requests fast and professionally. Highly recommend Opus Cart Drawer for both functionality and excellent customer service.
Customer support is absolutely top-notch! A huge thank you to LULLA for being super helpful and professional. She made everything so easy. Highly recommended!
Outstanding support from start to finish! Trina, Lulla, Lee, Vivian, and Mia were all super fast, friendly, and genuinely helpful. Every issue was sorted quickly and nothing was too much trouble. Highly recommended, great app with an even better team behind it!
A big thank you to Vivian and developer Khang for their help and support; they met my needs and were very professional. I highly recommend this app, it’s very functional and perfect for increasing your AOV.
VIVIAN and developer KHANG helped me, they solved my issues and fulfilled my wishes. Huge thanks!!
Really happy with Opus Cart Upsell so far. The app works well and was easy to integrate into our Shopify store. A big thank you to Vivian and developer Khang for their help getting everything set up and running properly. They were quick to respond, very helpful, and made the whole process smooth. Great support and a solid app. Would definitely recommend.
Excellent customer care! Lee, Vivian, Lulla, and everyone on the Opus team has consistently gone above and beyond to help us, despite being on the free plan. The app is easy to use and has many features that suit our needs, but it's really the customer care that shines above the rest. Highly recommend!
supportive customer service from VIVIAN and developer KHANG
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that you've had a supportive experience with our customer service team. At Opus, we believe that outstanding support is just as important as powerful features, and it's always our goal to make sure you feel guided, heard, and confident while using our app. If there's anything else you ever need, whether it’s a quick tweak, a custom request, or simply a question, we're here and happy to help. Thanks again for trusting Opus Cart to be part of your journey. Wishing you continued growth and success with your store! 💙
Buena experiencia y tiene buena pinta, me falta ayuda en el soporte más ágil para completar las recompensas y los tramos, que tengo dudas y no acabo de configurarlo bien.
LULLA from support and MIA from dev were great, and great app overall
Great app so far. Had a bit of a setup problem but Lulla helped me get sorted. (It was my error)
LULLA and their developer Khang have been absolutely incredible to work with. Their customer service is outstanding they’re always available when we need them and consistently go above and beyond to help. The product they offer is excellent, and it’s clear they truly know what they’re doing. We couldn’t be happier with the support and expertise they provide!
I had a few questions about my cart and wanted to make some adjustments. I contacted customer support via chat, and Lee responded immediately. Within a few minutes, everything was sorted out, and I’m very happy with the result! Excellent service!
Lulla is incredible, kind and patience! I'm so pleased with her service!
Amazing Support! Went through very tough configurations and everything was resolved in great time!
The Opus cart drawer is excellent and comes with amazing features. I faced a small issue and contacted support, one of the support team members, Lulla, helped me very quickly. I highly recommend it
Awesome app, great customer care. Vivian helped me and was very patient. The customer care replies very fast. Recommended!
Really nice app for boosts sales. Also the customer support is a 10/10 bcs they personalize all you want. Lulla help me a lot with this
Excellent service and fast handling of all requests. I would especially like to highlight the service agents Lulla and the developer Mia – both are extremely helpful, friendly, and solve problems in a constructive and highly professional manner. You truly feel well taken care of. Absolutely recommended!
Vivian and developer Khang were amazing to work with. They helped me migrate to the new cart in a very short amount of time and were incredibly patient with all the requests we needed to replicate from our older Smart Cart theme. They always responded promptly whenever I had questions and fixed bugs immediately after I were reported. The only small downside is that the app currently doesn’t have a free GWP auto-apply feature. I really hope this gets patched soon — if it does, this app would easily be a 200/100. Overall, I can’t express how much I appreciate their support, and their pricing is very reasonable. Highly recommended!
perfect app and very good support. LULLA and dev MIA helped me out really quick. thank you
