Tparts
United States
Reviews (5)
great product
Developer reply ·
Hi Tparts, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.
Developer reply ·
Hey, Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.
Their customer service is very good and timely. You can also ask questions via online text + paste pictures, which is very easy to use. The logistics service is also very good.
Very easy to use. The layout is clean. The customer service is highly responsive and helpful. Recommended.
Developer reply ·
Hello Tparts 👋 Thank you for your review. If you need any other help, feel free to reach us at the chat! Daniel | Zeno
