ace&jig
United States
Reviews (4)
It can be a tad glitchy, but their tech team is very communicative and fixes any issues quickly! This is a great app.
Developer reply ·
Thank you so much for your kind words and for taking the time to share your experience! We really appreciate your patience with any little glitches, and we’re glad our tech team could assist you promptly. ⚡ Your feedback means a lot and helps us keep improving to make the app even better for you. We’re thrilled to hear you’re enjoying the app, and we’re always here if you need anything. Thanks again for being such an awesome part of our community! 🙌
We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool! Thank you so much for your kind words! We're thrilled to hear that RetentionX exceeds your expectations and then some! We couldn't be more excited to continue to work with you and your team to help you reach your goals. We look forward to our continued collaboration!
After the returns platform we were using sunsetted in October 2023, we quickly transitioned over to Loop, per our previous partners recommendation. Though there have been a few glitches to work through, the Loop CS team and our dedicated CSM Jackie have been extremely responsive / helpful. We hope to continue benefiting from this return platform and definitely recommend giving it a try!
Developer reply ·
Thank you for sharing your experience! We appreciate your patience as we work through any glitches and are glad to hear that our customer support team has been responsive and helpful. Thank you for this recommendation!
This app works ok. The Business Plan is too expensive, but the customer service team helped us find a more affordable plan for my business' needs.