Bonano Wallet
United States
Reviews (2)
One of the best experiences dealing with customer support team. Anne from Avis was wonderful. I was having issues with the edits and changes i was making on Avis app and having them reflect on my shopify website. Everytime i would load the website my layers i had would jump out of place and not properly load. Anne notified the Developers and within a few hours the issue was fixed. Anne, thank you for being patient with me and working through the issues I had with me. And to the Developers, thank you for fixing it so quickly. It actually means alot that a support team actually cares.
OPTIS was overwhelming at first. Especially using an IPAD. I reached out to support and Cherry from Optis answered right away. She was so patient with me. She walked me through it step by step. I still need to become more familiar with the app but the support staff was incredible. thank you so much. It meant a lot how responsive you were Cherry and didn't leave me waiting long periods of time.
Developer reply ·
Thank you so much for your thoughtful review! 😊 We completely understand that getting started can feel overwhelming at first especially on an iPad so it truly means a lot to hear that our support could make the experience easier for you. Cherry will be so happy to hear your kind words! We’ll be sure to pass along your feedback to her - she’ll really appreciate it. If you need any more help as you continue exploring the app, don’t hesitate to reach out. We’re always here for you 💙