Mighty Melee Games
United Kingdom
Reviews (8)
Easy setup - with some swift and practical help from support. Sorted collections have immediate improvements that will improve customer UX which was the main aim.
I jumped on chat to get help with a membership price increase. Having given me the information, Drew had a quick look at our configuration and noticed that our logo was missing from some templates. He kindly offered to sort that out. Great support – speedy response, swift solution, and a bit extra!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth
Shortly after jumping on to SearchPie a chat popped up and I was guided through setup in no time and a Dev is looking at out site in details to identify any issues that need work. It's early days but looking good so far.
We just signed up for Appntly and wanted to get it up and running straight away, but had a few questions, so we hit the in-app chat. Within seconds, Sam was online and asking how he could help. We had a quick Q&A about what we wanted to achieve, and Sam was straight back with actions and instructions to get us set up. Being a bit of a tech-noob, I appreciated that Sam was on the end of the chat to respond to queries in real-time. In about 20 minutes, we were up and running exactly how we wanted. A great tool with fantastic support and a price point that works. We're super impressed and have no problem recommending Appntly.
Straight after installing the app I emailed support with a question/request. Within minutes Norbert had replied with a solution and then did the changes for me. We're delighted with the app and service :)
Developer reply ·
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
Right from the off I got a very warm welcome and the sense that my chat was getting focused attention. Alex asked a couple of questions then got us setup in no time. Alex then ran through a couple of actions and told me what the app was doing in the background. I was welcomed, onboarded and left knowing that I was in good hands in just a few minutes. A perfect start to what I expect will be a long and mutually beneficial relationship. All UX should be like this.
Developer reply ·
Thank you for your kind words! We're glad to have made your onboarding experience pleasant and reassuring. We appreciate your trust in us and look forward to building a long and mutually beneficial relationship. Your feedback on our user experience is truly valued. - Kevin