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Brighteon Store

United States

Reviews (2)

★★★★★
Shopify

Support is slow to response, always have to wait till the next business day to get a reply.

Developer reply ·

Hi team, Thank you for your feedback. We completely understand how frustrating it can be to wait when you need urgent support, and we’re truly sorry for the inconvenience. Our team is based in a different time zone, which sometimes causes a delay in replying, especially outside of our working hours. Still, we’re actively working on improving our coverage and hope to offer 24/7 support in the near future. We truly appreciate your patience and thank you for supporting our small business. We're always here if you need further assistance.

on Qikify Upsell Cross‑sell BOGO · About 1 year using the app
★★★★★
Shopify

We needed help setting up the APP and Muzammil Malik was very helpful and patient with us. Great customer support!

on Pay What You Want · 4 days using the app