Ruthie's Rack
United States
Reviews (6)
BON Loyalty has been fantastic to work with! The app is easy to set up and customize, and the support team is outstanding. Sienna and Hazel were incredibly kind and patient, guiding me through the setup process step-by-step and making sure everything ran smoothly. Highly recommend BON Loyalty for both its features and its exceptional customer service!
Developer reply ·
Hello Ruthie's Rack, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Easy to use and fulfills everything I wanted in an announcement bar.
Customer Service is excellent. It's improving, but still not very intuitive for set up.
Developer reply ·
Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent. We understand that the setup process can be more intuitive, and we're actively working on improvements in that area. Your insights are invaluable in helping us enhance our services. We're here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate our application. If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
After trying unsuccessfully to build my app with a few other companies, a friend recommended that I try Vajro. I am so grateful that she did! The customer support team is excellent and made the app development process easy. This technology challenged business owner is relieved! Thank you, Vajro!
I tried to install this app and then discovered it was only for ios and required an Apple app even on my side. Really sad to not be able to use this Shopify product for my business. I was quite excited when I first saw it was available.
Developer reply ·
Hello Ruthie's Rack, Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants! Best, Ellen
I'm just getting started using the app. I'm hopeful that things will go well. I'll have to come back and update the review later after I have spent more time using it.
