The Creative Toy Shop
Australia
Reviews (3)
We had a nightmare week trying to migrate over from another system and it not working for 98% of our customers on our website. We could only get support overnight when we were asleep and they were not being able to fix the problems at all and we just kept going around in circles. We were losing money very quickly in a week of no rewards for our loyal customers. We decided to migrate again to Yotpo and they have been exceptional. All migrated over within a few hours and live on our website. Customers could see the rewards bar straight away. The app/plugin is more intuitive and much easier to set up. Then when we needed help for some personalisation, their 24/7 chat support was second to none. Fixed issues quickly, smoothly and even found solutions that most providers wouldn't fix! Highly recommend making the switch to Yotpo, you won't regret it.
Developer reply ·
We appreciate your feedback, thank you! We are continuing to better our products to continuously provide the best customer experience there is!
Great app! The absolutely incredible support team is quick and very efficient. Neha from the support team assisted us brilliantly during the entire integration process to make sure it looks seamless on our website. Very competitive price compared to the other providers. Highly recommend if you're looking a gift registry app.
Do your research before using this app and what competitors offer. As much as we're received support from the team, we were unable to get the app going without issues on our storefront and had to pull the pin after 2 weeks of trials. The wishlist operates the same way as the registry and doesn't integrate on quick buy pop-ups.
Developer reply ·
Hello, thanks for the feedback and I'm sorry you had a bad experience. As we have discussed, we absolutely do support quick buy pop ups. After the team spent several hours customizing your templates, you were simply advised that you may require a developer to complete the integration with your non standard pop up. Each plan comes with an hour of free setup which is more than enough for us to integrate and customize most themes. We have no doubt that Gift Reggie is by far the most flexible registry app for Shopify.