Artisanat Le trèfle à 4 feuilles
Canada
Reviews (3)
The app does what it needs to do, rather easy to use and connects with other apps without fuss. Customer service is good. Had to contact them for a billing issue and it was resolved in no time.
Developer reply ·
Thank you for your great review🙏 Our support team is always ready to help 24/7 😎
The application itself is decent, but customer service is very inefficient. I had a problem trying to move the review app on the product page. Their coding actually doesn't appear in my template so I can't move it. It's been almost a month. The first people I talked to were not helpful at all, knew nothing other than what is already available in the help pages. Than they transfered me to some other company, who transfered me to yet another company and since then all I get are emails saying they are closing my request because I did not answer the email they sent the day before, email which I never received. This is the 3rd or 4th time they try to close my request in such manner. My problem isn't solved and I don't think it ever will.
Developer reply ·
I am sorry to know that you are unhappy with the customer service support. Your feedback has been registered. I can see your issue regarding moving the review app to the product page was not resolved even though you have contacted us multiple times. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com We will try our best to ensure that you experience the best customer support. Regards, Rupam Sarma Tamuli Team Automizely Reviews
I really like how it manages contests in a fun way for the customers and it is all easy to use for me.
