Zeman Woodcrafts
United States
Reviews (4)
Support: 5/5 App: 4/5 - only because sometimes there are issues that require intervention to resolve and some of the text in the app is written in bad english. However, it is the best app for the price I have found so far and perfect for my shop since we custom make most of what we sell.
This app has saved me a ton of time, made my website run better and more effective, and ultimately helped to increase sales. That's on just the free plan, so if I could add more stars, I would! The Alt-Text optimization is really quick and easy. I love the way it creates a report and lets you go through and fix. It took me seconds to fix around 30 products in the most recent batch. I've used the JSON-LD as well, that was easy. There's probably more that it does and I'll definitely be keeping this around and looking to expand what it does to help make my business better.
Developer reply ·
Thank you so much for a such amazing review!
Stable. Solid. Powerful. Works. Makes Money. What else could you ask for? I would also like to compliment the support - did a chat and Sham knew exactly what I was trying to do, asked good relevant questions and gave steered me to the solution for my application. Highly recommend!
I looked at this app briefly, but after reading Zakeke's rude responses to other customer's complaints and the unclear billing practice, I have decided not to waste time or money here.
Developer reply ·
Hi, thank you for your feedback, we're very sorry for your 1-star review. We really care about our customers and we take complaints very seriously. We see you installed and uninstalled the app in 3 minutes, even before starting a free trial. Would really appreciate it if you could tell us what issue you had with billing since you are supposed not to have received any bill. Happy to investigate and provide you with details if anything went wrong. UPDATE: we see now your comment when you have uninstalled the app. Apparently, the problem is the phrase when you install the app that says "charged up to $ 5000 for 30 days". For Zakeke you pay a transaction fee of up to 1.9% on orders received through our app. That sentence explains that, regardless of the fees due, these will never be higher than 5,000 USD/month, i.e. if you sell customized products for 1,000,000 USD/month, however you will pay Zakeke 5k USD instead of 19k! That is meant to be a protection for you. Hope this clears things up.
