POKEMAD LIMITED
United Kingdom
Reviews (3)
What can I say that others haven't already? Andrea is an extremely hard worker, the customer service provided is exceptional. Its very rare to find a genuinely great person that is able to help and goes above and beyond. I would highly recommend this app along with any other apps that Andrea creates. Thank you for your service!
Karl has an attitude problem. I merely wanted to change the background segments of the wheel to my own images. Karl said this is not possible, the file sizes being uploaded was causing problems and slowing the app down so it was disabled. I merely suggested that a maximum file size limit be added to prevent this from happening. Karl said it cannot be done we get 100s of people asking. I responded saying if so many people want these features why do you not cater to these people? He told me that since I know so much about what his app needs why dont i build one myself!! Serious attitude problem. Wow.
Developer reply ·
Thank you for bringing this matter to our attention. We sincerely apologize for the unacceptable behavior you experienced. Please be assured that we are taking your feedback very seriously and will be addressing this issue promptly and will resolve this directly with our employee. Is there anything we can do for you, to help with this unacceptable behavior and somehow make this a nice experience for you? Thank you
Emily is very informative, answered all of my questions at 4am in her timezone!!! Was open to my feedback too which is great for a growing company. Thank you
Developer reply ·
Hi POKEMAD LIMITED store admin, Here's Emily from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io Regards, Emily OneMobile by OneCommerce
